Home | Contact | ? Help | * Give | AHS Staff Login | Medical Staff     
  • Bookmark and Share
  • Print
  • Increase text size
  • Decrease text size
Home > News & Events > News Releases > News Release Archive > AHS Performance Report tracks key targets

AHS Performance Report tracks key targets

December 2, 2010

Report offers foundation to achieve targets in 5-year Health Action Plan

EDMONTON – As part of its second quarter Performance Report, Alberta Health Services (AHS) today released detailed measures demonstrating the performance of Alberta’s health care system.

The AHS Performance Report is designed to gauge performance and to drive improvement, and provides a snapshot in time from July 1 to September 30, 2010, showing where AHS is meeting targets and areas where action is needed. The performance reports provide a starting point for tracking AHS progress on achieving the targets detailed in the 5-Year Health Action Plan and are public documents found on the AHS website.

"Setting aggressive goals for performance and monitoring our progress is fundamental to transforming the health care system," said Ken Hughes, Chair, AHS Board of Directors. "The performance reports confirm that we are driving change in the right areas and investing our resources strategically, and the reports also ensure that we are being transparent and accountable to Albertans."

Areas where AHS is improving and performing well (at or better than target):

  • HealthLink Alberta answers over 80 per cent of calls in under two minutes;
  • 85 per cent of children are receiving community-based mental health treatment within the targeted wait time of 30 days; and
  • over 80 per cent of patients rate their overall hospital stay as eight, nine or 10 (on a zero to 10 scale).

Priority areas where AHS is implementing actions to improve performance:

  • Continuing care: reducing the number of people waiting in hospitals, and in the community, for continuing care placement (see Backgrounder: Action on Continuing Care); and
  • Emergency Department: reducing Emergency Department length of stay for discharged patients and for patients admitted to hospital (see Backgrounder: Action on Emergency).

AHS is also developing an action plan to reduce wait times for surgery. Details on this plan are expected in the coming weeks.

"AHS is taking aggressive and immediate actions to improve in priority areas," said Dr. Chris Eagle, Acting President and Chief Executive Officer, Alberta Health Services. "As we make improvements, our performance reports will provide a valuable tool for assessing the effectiveness of our actions."

The new format of the report tracks measures from the 5-Year Health Action Plan, as well as other measures related to performance in areas such as human resources and quality and patient safety. The organization's performance in these key areas is compared to aggressive targets which were set in consultation with Alberta Health and Wellness, clinical leaders, and in comparison with national benchmarks.

View the AHS Performance Reports, including first and second quarter 2010 reports.

Alberta Health Services is the provincial health authority responsible for planning and delivering health supports and services for more than 3.7 million adults and children living in Alberta. Its mission is to provide a patient-focused, quality health system that is accessible and sustainable for all Albertans.

- 30 -