Frequently Asked Questions - FAQ
1. Where do I go the morning of surgery?You should go to the Admitting Department, unless your surgeon or nurse has given you different instructions.
2. Can I have a private room?
Due to the current bed shortages, it is very unlikely that you will be in a private room unless it is medically necessary.
3. Can I bring my cell phone or laptop?
Patients, staff, and visitors may use cell phones in any area of the hospital where direct patient care is not being given. In areas where patient care is being provided, cell phones must be turned off at all times.Laptops may be used at the discretion of each unit manager and after inspection by our maintenance department.
4. Will I have pain after my surgery?
It is normal to have some pain after surgery. Managing your pain is important to us. When we care for you, we respect your choices and support you making decision about your care. Managing your pain takes teamwork.
We want you to be satisfied with your pain control. Tell your healthcare team about your pain. Let them know how it feels. Let them know if your pain medications are working. If they aren’t working, ask your healthcare team about different ways to manage your pain.
It’s important to use your pain medication. When your pain is being managed well, you will be able to do the activities that will help you to recover. With less pain you will do better after surgery. You’ll be able to walk sooner, do your deep breathing exercises, your sense of well-being will improve, and you’ll be helping your body to heal faster.
5. Why are there restrictions about visiting?
The Calgary Health Region encourages visits from family and friends while patients are recovering. We know that having loved ones nearby while in hospital makes patients more comfortable and speeds up their recovery. However, consideration for patient who may also be sharing a room needs to be given. There are also times when staff need to provide care. Caring for our patients is our main concern.
6. What should I bring with me to the hospital?
Everyone needs to bring:
- Alberta Health card
- All current medications
- Identification with a photograph for admission, (e.g. drivers license)
- Insurance coverage information (with the name, address and telephone number of your insurance company)
If you will be staying in the hospital for one or more nights, you should bring your own toiletries such as deodorant, soap, shampoo, toothbrush, comb, and razor. You may also bring sleepwear, non-slip slippers, special pillows, reading materials and small change for newspapers. If you plan on using the phone or the television, you will need to bring a credit card to cover charges.
Talk to your doctor about anything else you may need based on the nature of your visit before coming to the hospital.
The following items should be left at home:
- Valuables, such as rings, watches and jewelry
- More than $20
- Electrical equipment
7. Can I smoke?
The Calgary Health Region is dedicated to creating a healthy, smoke-free environment for its patients, staff, and visitors. There is no smoking within the hospitals, on hospital grounds or outside of entrances.
