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Home > News & Events > News Releases > News Release Archive > 2012 News Releases > New tool will help Albertans find nearest AHS facility

New tool will help Albertans find nearest AHS facility

November 30, 2012

CALGARY – Albertans now have a new tool to help them locate the nearest, most appropriate health facility or service to meet their care needs.

A health care locator has been launched on the Alberta Health Services (AHS) website, www.albertahealthservices.ca, and on the latest version of the free AHS mobile application, now available for iPhones through the Apple app store. (A similar mobile app update for Android users will be available soon.)

The tool allows Albertans to type in their postal code and search for the nearest facilities or services most appropriate for their specific health needs. Directions to facilities are provided using Google Map functionality.

“This new tool is another way AHS is simplifying the health system for Albertans,” says Debbie Goulard, Executive Director, Rockyview General Hospital. “There are more than 400 AHS facilities across the province and information for over 16,000 programs, services and facilities available on the AHS website. Determining which one is closest, and which one is best for a specific health concern, can be daunting, especially during a stress time when dealing with injury or illness.

“Through our AHS website, or through our popular mobile app, Albertans can see quickly and easily where they can get appropriate care close to where they are, and our tool will even guide them to where they need to go. In this way, we’re literally helping Albertans to navigate the health system.”

The AHS mobile app, which has had more 27,000 downloads since its launch late last year, contains other tools Albertans may find helpful, including estimated wait times for emergency departments in Calgary and Edmonton; dates, times and locations for influenza immunization clinics; contact information for Health Link Alberta, as well as poison and drug hotlines; and directions to facilities.

For life-threatening emergencies, Albertans should always call 911 or go directly to the nearest emergency department. If you need more help locating a service or facility, please call Health Link Alberta, open 24 hours a day, at 1-866-408-LINK (5465).

Alberta Health Services is the provincial health authority responsible for planning and delivering health supports and services for more than 3.8 million adults and children living in Alberta. Its mission is to provide a patient-focused, quality health system that is accessible and sustainable for all Albertans.

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