The Patient Relations Department, led by the Patient Concerns Officer /Executive Director of Patient Relations, receives all forms of feedback from patients, families and the public.
Alberta Health Services values your input. We want to hear what you have to say so we can better understand what we're doing right and what we can do better.
If you have any feedback to share regarding the care or health services received.
There is no time limit to share your feedback - it is reviewed when it is received. However, it is best to bring any complaints forward quickly so they can be addressed.
You can provide feedback to the Patient Relations Department directly by telephone through the Patient Feedback Line, by fax, mail or by submitting an online form.
Monday to Friday, 8:00 am - 4:30 pm
Office is closed on statutory holidays
For after hours assistance please leave a message by phone and the Patient Relations staff will respond to you within three business days.
Phone numbers listed here: http://www.albertahealthservices.ca/services.asp?pid=service&rid=1033502
Tell us about your health care experience - we want to hear from you. Please contact us if you have: