Continuing Care Concerns

Every day, thousands of seniors and their families receive high-quality, compassionate care in continuing care facilities operated by Alberta Health Services and its contracted providers.

We want to do better. We want to be more responsive.

Families and loved ones often have questions and concerns about continuing care placement or services that need to be addressed.

A toll-free telephone number and a dedicated email address are now available for individuals to get answers to their questions, and to share unresolved continuing care concerns.

Continuing Care


Connect with the necessary resources and experts to provide guidance and resolution to placement or care concerns.

Phone Number

1-844-468-2930 (Available 24/7)


Resources for Health Professionals

Continuing Care Concerns poster:
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