For non-emergency health advice, including information on your health care options, call Health Link at 811.
If you're in the Wood Buffalo area and need immediate assistance, phone 911. If you're not in immediate danger, you can contact the Wood Buffalo RCMP at 780-788-4000.
General information for re-entry – please visit the Regional Municipality of Wood Buffalo website.
Evacuee information - please visit the Alberta Government Emergency Updates website.
Health Link
811
Poison & Drug Information Service
1-800-332-1414
Alberta Supports Contact Centre
1-866-644-5135
Highway Conditions and Closures
511
Community Care Access Edmonton (24/7)
780-496-1300
Mental Health Helpline
1-877-303-2642
Canadian Red Cross
www.redcross.ca
1-888-350-6070
AHS Social Media Emergency Alerts
Fort McMurray Cancer Centre Patients
1-888-432-8865
You are not alone.
There are resources and services available to help you and your loved ones cope with health care needs and stress in the aftermath of fires.
There are a number of resources available; health care, mental health resources, important contacts, staff updates and emergency preparedness tips.
Remember, it is okay to ask for help. Everyone deals with stress differently and a traumatic event can have a big impact.
If you're in the Wood Buffalo area and need immediate assistance, phone 911. If you're not in immediate danger, you can contact the Wood Buffalo RCMP at 780-788-4000.
AHS Mental Health is on-site in Fort McMurray. Staff are present at each re-entry information centre. The centres will have walk-in appointments and are open 7 days a week from 8 a.m. to 8 p.m.
Community Addiction & Mental Health crisis teams will be stationed at the NLRHC’s Emergency Department.
Counselling for addiction and mental health, including walk-in appointments, will be available at a trailer at the Syncrude Sports & Wellness Centre.
The roving community wellness team will continue to provide support throughout the city and staff are available from 6 a.m. until 9 p.m. and on call overnight. They can be reached by calling 780-370-0182 or 780-792-6378.
Experiencing a disaster such as the Fort McMurray fires can be incredibly stressful and overwhelming. If you need to talk, call the Mental Health Help Line at 1-877-303-2642 or Health Link at 811.
If you're in the Wood Buffalo area and need immediate assistance, phone 911. If you're not in immediate danger, you can contact the Wood Buffalo RCMP at 780-788-4000.
For the latest information on evacuation/reception centre locations visit alberta.ca/emergency.cfm
MyHealth Alberta has a number of resources about air quality and smoke:
Evacuees who have personal identification and a means to pay can:
Evacuees without personal identification should visit an evacuation centre:
Returning to Work In Fort McMurray - Information and Resources for Staff and Physicians Updated: June 1, 2016 - 9:30 a.m.
FAQs for Employees Returning to Work in Fort McMurray- Updated: June 10, 2016 - 4:00 p.m.
Fort McMurray Wildfires Frequently Asked Questions (FAQ) - Updated: May 16, 2016 8 a.m.
View all staff updates and resources.
AHS staff can donate to the Canadian Red Cross using payroll deductions to help those affected by the northern Alberta wildfires. Make a one-time donation or sign-up for several payroll deductions, which will be taken in installments over the course of multiple pay periods. Access the Employee Payroll Deduction Form on Insite or check your AHS email for more information.
Total Raised as of May 27, 2016: $154,000
If staff have any of the following conditions, please connect with your Manager to discuss any required accommodations:.
Alberta Health Services is committed to ensuring staff displaced from Fort McMurray because of the wildfire are paid over the remaining time it takes to return to work at Northern Lights Regional Health Centre and other health care facilities in the community. This includes full time, part time and casual staff.
We are taking this step because it is the right thing to do. Our evacuated staff members have been through significant challenges and personal disruptions this past week. We are committed to helping you and your families through these difficult times, and we want you back to Fort McMurray as soon as a safe plan is in place for the return of health services.
Salary continuance will be based on regular scheduled hours for full-time staff and, commencing on May 16, on the average of regular hours worked by part-time and casual staff over the past six pay periods (12 weeks). (Pay for the May 1 to 15th pay period for part time and casual staff is based on the prescheduled hours.)
Human Resources will be in touch with each staff member displaced by the fire over the next few days.
If you have any questions, please contact nz.staffcheckin@ahs.ca or call the toll free number 1-844-350-3181.
Our colleagues in North Zone are seeking additional staffing in the Fort McMurray area – at the Fort McMurray Urgent Care Centre (FMUCC), the Mental Health Clinic and the Northern Lights Regional Health Centre - as work continues towards the reopening of the hospital.
North Zone is asking for assistance informing teams outside of Fort McMurray about the opportunities available.
Urgent and specific needs include:
Additional needs include:
Volunteering for positions and releasing staff, when possible, is supported at all levels of AHS.
Any staff wishing to be redeployed to the Fort McMurray should do the following:
If you have any additional questions, please email fmmsupport@ahs.ca directly.
We appreciate everyone’s support.
AHS staff are encouraged to look for updates on social media, specifically the AHS_media and AHS_northzone twitter handles.
Please look for the #AHSSTAFF hashtag for information related to all things staff-related.
