Alberta Health Services (AHS) would like to welcome healthcare providers to participate and engage with Connect Care, a new way of using and sharing health information to improve patient care.
AHS is working with Alberta Health to launch the Connect Care Provider Portal (CCPP) via the Alberta Netcare Portal (ANP). With the Connect Care Provider Portal (CCPP), you will have access to information about your patients who receive care from AHS and affiliates. You will be able to track them through their care, giving you a more complete picture of their health information. The Connect Care Provider Portal (CCPP) is free of charge for independent community clinicians in Alberta.
Connect Care is being implemented across AHS between now and the end of 2024. If your patients are receiving care from an AHS site that is using Connect Care, through CCPP, you have the ability to view clinical records associated with those events, as well as track referrals and AHS appointments for procedures or tests.
You can also access historical AHS test results and treatment summaries retroactive to 2017 for all of your patients, no matter where you or your patient is located in Alberta.
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The CCPP allows community providers to view information about their patients from within the AHS record of care. With CCPP you can improve continuity of care for your patients, while ensuring appropriate privacy controls are in place. Seamless access to the CCPP is provided exclusively through Alberta Netcare for healthcare providers, offering a convenient single point of entry.
Netcare and CCPP are complimentary components of our healthcare system. Netcare offers a comprehensive overview of a patient's health record throughout their lifetime in Alberta, supporting longitudinal care. CCPP, on the other hand, provides detailed information about patients receiving or who have previously received care from AHS, aiding in informed clinical decisions, — especially for those with complex and chronic needs. This ensures that healthcare teams are well-informed about the patient's healthcare journey, promoting continuity of care.
By using both Netcare and CCPP, community providers gain a complete understanding of their patients' health status. It's the synergy between these platforms that paints a full picture of your patient's healthcare journey.
As a provider with an independent clinic, here are key benefits of utilizing CCPP in your daily practice:
AHS has tested CCPP with a small group of independent clinicians and received the following feedback:
This is the first time I have access to this level of information about hospital visits and stays, and the level of continuity to provide patient care. Nice to have answers. Patients assume we have information.
This is the way to go if you need information quick.
All members of the College of Physicians and Surgeons of the Province of Alberta (CPSA) and Nurse Practitioner Association of Alberta (NPAA) are eligible to request access for CCPP. Physicians and Nurse Practitioners also have the option to take responsibility for and grant access to their staff.
To access CCPP, individuals must currently have access to Alberta Netcare. AHS is also considering extending access to other healthcare professionals such as nurses, midwives, pharmacists, and optometrists in the future.
Email: ccproviderbridge@ahs.ca
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Connect Care - For more information about the Connect Care project.
Connect Care – Community Provider Resources - Resources you need as a community provider to stay connected and informed about Connect Care