Family Support and Visitation Guidelines

Back in March, we had to make the difficult decision to limit the interactions between patients, residents, families and visitors. We did not make that decision lightly, knowing how valued and important these interactions are to patients and their loved ones.

Our visitation guidelines are updated regularly to reflect the current environment and the valuable feedback we receive from designated family or support persons, visitors, staff, physicians and volunteers.

And since June, we’ve been gradually opening up visitation because we know how important the presence of families and support persons are to the mental and emotional well-being of our patients and residents, while ensuring everyone’s health and safety.

With me today to talk more about family support and visitation are:

• Dr. Jim Silvius, Senior Medical Director, Provincial Seniors Health and Continuing Care
• Paul Wright, Manager, Calgary Zone Patient Family Centred Care
• Kait Cooper, Senior Consultant, Engagement and Patient Experience

Jim, Paul and Kait share how we’ve evolved and implemented the guidelines, involved patients and families in their development, and what we’re doing to protect the health of our vulnerable continuing care residents when it comes to visitation.