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Support & Spiritual Care

Family and Community Resource Centre (FCRC)

The Family and Community Resource Centre (FCRC) is located on the 2nd floor of the hospital at the top of the stairs.

The FCRC is a place for you to find information, support and resources for your child and family.

The FCRC is open 24 hours a day, 7 days a week. Staff are available to assist you from 8 a.m. to 6 p.m., Monday to Friday.

Located within this Centre:

  • Consumer health library
  • Community resources
  • Books for children to borrow while in the hospital
  • Computers for public use
  • Access to a photocopier and fax machine
  • Private phone booths

Families are invited to the FCRC for coffee in the mornings, Monday through Friday.

For more information on the FCRC go to fcrc.albertahealthservices.ca.

Child Health Information

A Child Health Information Specialist is available in the Family and Community Resource Centre to assist in finding reliable health-related information so you can make informed decisions and help support your child’s care.

Available Monday through Friday 8:15 a.m. - 4:30 p.m. To contact phone 403-955-7745 or email childhealthinfo@ahs.ca.

Family Health Journal

The Family Health Journal will help you keep track of important health information and prepare for appointments. We encourage you to use this journal as a way to share information and communicate with members of your child's healthcare team. You can get a copy from the Family and Community Resource Centre or online at fcrc.albertahealthservices.ca.

Family to Family Connections

Trained volunteers who have had experiences similar to what you are going through can provide a listening ear, share their own experiences, and help you find resources.

Contact 403-955-2456 or f2fconnections@ahs.ca.

Community Education Services (CES)

CES offers child health and child mental health education sessions to families and community members. Sessions are free, and are available in the hospital and in the community.

Well on Your Way Youth in Transition Program

The Alberta Children's Hospital Well on Your Way program provides services for youth with healthcare needs as they prepare for the transfer from pediatric to adult medical care. Parents are also provided support as their role changes in their child's care.

Spiritual Care

Spiritual Care Providers (Chaplains) are available to offer a compassionate presence through listening, prayers, rituals, and spiritual counsel within one's own belief system. They offer a multi-faith, nondenominational environment.

Referrals to any of the religious communities in Calgary can be supported.

More information

Aboriginal Support Staff

An Aboriginal Hospital Liaison is available to support aboriginal families. They will help families feel comfortable in the hospital, make referrals, and help arrange Aboriginal spiritual practices and ceremonies.

The Sacred Space

The Sacred Space is located on the 2nd floor of the hospital. This space is a quiet and comfortable place to get away from the stresses of hospital life and allow for rest, meditation and prayer.

This space can also be reserved for special religious occasions such as baptism, sweet grass ceremonies, group prayer and meditation.

Grief Support Program

This program is available to provide ongoing support to families when a child dies. Bereavement support is offered in many ways to fit the unique needs of a family, such as individual, family and group counselling, resources/education and referrals to community agencies.

To find out more about this program, call 403-955-5463 or 403-955-5474.