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Programs & Services


Mobile Response Team

The Mobile Response Team (MRT) operates Recovery Alberta's mental health crisis triage for the Calgary Corridor.

MRT offers urgent mental health support, and / or consultation in crisis situations. MRT accepts referrals from individuals, professionals, and third-party callers (families, friends, neighbors, or other concerned citizens). MRT makes every effort to create a plan to resolve the current crisis. All services are voluntary. MRT sees clients of all ages (depending on suitability) and provides the following services:

  • Crisis prevention and intervention
  • Information regarding resources and support
  • Provides consultation to other professionals
  • Provides education regarding mental health topics and issues
  • Guidance in the process for obtaining a Form 8 Warrant under the Mental Health Act
  • Critical incident response and Psychological First Aid (PFA)
  • MRT is able to meet an individual in their home, in the community, or at Sheldon M Chumir Health Centre; and at times the crisis can be resolved via telephone

MRT will try to support anyone looking for help with a personal, social or family crisis. MRT services are voluntary and as such, MRT has no authority to have someone admitted to a hospital or force any level of treatment for the client. MRT does not provide any transport for clients.

MRT is a crisis service but not 911, however the goal of MRT is to respond within 24 - 48 hours. Phone consults can happen anytime during those hours.

Times for in-person visits are dependent on several factors, including:

  • The location of the mobile
  • Road conditions and weather
  • Staff availability
  • Previously scheduled community assessments

Contact Details

Sheldon M. Chumir Health Centre

Address
1213 4 Street SW
Calgary, Alberta
T2R 0X7
Telephone
403-266-4357 (Distress Centre - Request to speak with the Mobile Response Team), 211 (Request to speak with the Mobile Response Team)
Accessibility

This facility is wheelchair accessible and has an elevator on site.

Getting There

Patient paid parking.

Parking map

24 hour underground parking (Kiosk). On major bus route.

Hours of Operation
Available
24 hour service
Access
Service Providers May Include
psychologists, registered nurses (RNs), social workers
Service Access

Healthcare providers should consult the Alberta Referral Directory for service referral information.

Access is by telephone.

Referrals are made through mental health crisis triage.

Telephone Information Line.

Service Languages
Interpreter/Translation services
Partners

Partners/affiliations

Distress Centre

Also Known As
Acronym
MRT