Do you have a health concern for yourself or a child? Call Health Link by dialing 811 for quick and easy advice from a registered nurse 24/7. They will ask questions, assess symptoms and determine the best care for you.
Remember, in a medical emergency, always call 911 or visit the nearest emergency department.
Of those calling about a health concern:
48%
34%
Need help finding the nearest immunization clinic? Wondering how to find a family doctor? Looking for a program to manage chronic disease or need to sign up for prenatal classes? Call Health Link for all your questions around where to go for health care and help navigating the health system.
Health Link experts will help guide you to the right care provider, at the right time, in the right place.
For more information, please visit the Navigation Services web page.
Every year, Health Link answers more than
750,000 calls
From babies to seniors and everything in between, Health Link is an excellent resource to get you the health information you need.
Health Link also manages the health information available online at MyHealth.Alberta.ca.
18%
were given advice to care for themselves at home.
were told to visit their doctor or another health care provider.
were advised to go to the nearest emergency department.
A dementia diagnosis can be an overwhelming experience for both patients and their families. Dementia Advice through Health Link, helps ease the stress by providing compassionate advice about living with dementia.
Dementia Advice can:
- Listen to YOUR story
- Suggest strategies to help manage dementia-related challenges
- Recommend supports and assistance
- Facilitate long term support
- Provide self-care tips for caregivers
Since launching, province-wide, in May 2016, there have been more than 1,000 referrals supporting Albertans living with or caring for someone who has dementia, including those with Alzheimer’s disease.
For more information, please visit the
Dementia Advice web page.
If you need health advice or information call Health Link 24/7 by dialing 811 or visit
MyHealth.Alberta.ca.
Health Link can also be accessed through the Canada-wide toll-free number, 1-866-408-5465. Outside of Alberta, this number should be used to reach Alberta’s Health Link services. Those who have difficulty with hearing or speech – and use a Teletypewriter (TTY) to communicate with regular telephone users – can contact Health Link 24 hours a day, 7 days a week using the TELUS RELAY Service (TRS).
Health Link support is available in more
than 240 languages.
If you would like more information about the Health Link service please email us healthlink@albertahealthservices.ca.
The following Health Link promotional materials are available to download and print. Posters: 811 Health Link, Concerned about Your Baby?, Feeling Sick?, Find Your Way
Primary Care Networks (PCNs) bring local doctors and other healthcare providers like dietitians, nurse practitioners, and social workers together to provide comprehensive care to Albertans.
Health Link works with some PCNs to triage and refer people to after-hours clinics or an on-call doctor for time-sensitive healthcare needs.
For more information on PCNs, or to find a PCN or a doctor please go to https://albertafindadoctor.ca/
The top three reasons people called Health Link last year:
1. Respiratory Problems
2. Contagious diseases
3. Injuries / Trauma
