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Navigation Services

Available Through Health Link

Finding Your Way

Health Link, more than health advice.

Wondering how to find a family doctor? Need help finding the nearest immunization clinic? Looking for a program to manage chronic disease or need to sign up for prenatal classes?

Health Link Navigation Services can help you find your way in Alberta’s healthcare system. Information and Referral Specialists will guide you to the right care provider, at the right time, in the right place.

Navigation Services are available to all Albertans by dialing 811.

Need Navigation Advice?

Call Health Link about healthcare options in your community, immunization records, or referrals for addictions, mental health, dietician service or dementia, and many more healthcare services.

Dial 811 for free, confidential 24 hours per day, 7 days a week, navigation expertise and advice.

Health Link staff will assess your needs and provide advice for your immediate concerns.

For other ways to contact us go to ahs.ca/healthlink.

Top 5 Requests for Programs & Services

  1. Find a doctor
  2. Community Care (Aids to Daily Living, Home Care)
  3. Immunization records check
  4. Information requested about travel immunizations
  5. Addictions and mental health information or referral

*Call type information is anecdotal, as specific data is not kept as to the nature of navigation calls.

Other Common Requests

  • Alberta Health Care, Alberta Blue Cross, or other private insurance coverage information
  • Assisting with using MyHealth Records
  • Dementia services
  • Diagnostic services
  • Emerging events or items in the news
  • Influenza clinic information
  • Laboratory services
  • Long-term care or assisted living facilities
  • MAID (Medical Assistance in Dying)
  • Physiotherapy coverage
  • Process to notify health inspectors about rental properties or restaurant concerns
  • Routine childhood immunizations, schedules, and clinic locations

Need help on any of these topics, or do you have other healthcare questions? Health Link can help you find your way. Call 811 today!