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Programs & Services


Continuing Care Access

Offers telephone information, screening and referrals for individuals who require access to Continuing Care services including Home Care, Supportive Living, Palliative, Day Program and Facility Living programs.

Provides a central telephone number and assistance for people who require access to Continuing Care services in the Edmonton area, including:

  • Home living
  • Day Programs / CHOICE (Comprehensive Home Option of Integrated Care for the Elderly)
  • Alberta Aids to Daily Living (equipment surg supplies)
  • Access to Supportive living
  • Access to Facility Living (Long-Term Care)
  • Edmonton Zone Palliative Care Program

Contact Details

Edmonton Zone and Area

Telephone
780-496-1300 (Intake)
Fax
780-496-8438
Getting There

The map does not show the actual location of this Organization or Service.

Hours of Operation
Days of the Week

Monday
7:30 am - 4:00 pm

Tuesday
7:30 am - 4:00 pm

Wednesday
7:30 am - 4:00 pm

Thursday
7:30 am - 4:00 pm

Friday
7:30 am - 4:00 pm

Note

Urgent Referrals 4:00 PM - 7:30 AM 7 days / week

Access
Service Providers May Include
clerical staff, registered nurses (RNs)
Eligibility

Anyone living in Alberta with a valid provincial health-care card (or registration in progress) can be assessed for Continuing Care services. Each client will be individually assessed.

Service Access

Consent, Alberta Health Care number and current demographic information is required.


Wait Times

Calls are returned based on priority. High priority calls will be returned within 72 hours, however, all other calls may take longer to receive a call-back.

Service Languages
Interpreter/Translation services
Also Known As
Acronym
CCA
Previous
Community Care Access
Other
Home Care Access