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Programs & Services

Community Care Access

Offers 24 / 7 telephone screening and referral for people who need to access Continuing Care services including Home Care, Supportive Living, Palliative and Facility living programs.

Provides a central telephone number and 24 / 7 help for people who need to access Community Care and Home Care services in the Edmonton area, including:

  • home living
  • day programs
  • CHOICE (Comprehensive Home Option of Integrated Care for the Elderly)
  • Community Aids for Independent Living (CAIL)
  • supportive living
  • facility living (long-term care)
  • Edmonton Zone Palliative Care Program

Offers screening and referral services 24 / 7, and answers calls from Home Care clients after regular business hours.
This service also helps people who can’t be referred to a specific program, but need telephone support.

Contact Details

Edmonton Zone and Area

780-496-1300 (Intake)
Getting There

The map does not show the actual location of this Organization or Service.

Hours of Operation
24 hour service
Service Providers May Include
registered nurses (RNs)
Service Access

Anyone can call 24/7. If you are calling for someone else, you need to have their consent and Alberta Health Care number.

Call: 780-496-1300

Wait Times

An estimated wait time will be provided at the time of appointment booking.

Service Languages
Interpreter/Translation services