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Programs & Services

Continuing Care Access

Offers telephone information, screening and referrals for individuals who require access to Continuing Care services including Home Care, Supportive Living, Palliative, Day Program and Facility Living programs.

Provides a central telephone number and assistance for people who require access to Continuing Care services in the Edmonton area, including:

  • Home living
  • Day Programs / CHOICE (Comprehensive Home Option of Integrated Care for the Elderly)
  • Community Aids for Independent Living (CAIL)
  • Supportive living
  • Facility Living (Long-Term Care)
  • Edmonton Zone Palliative Care Program

Contact Details

Edmonton Zone and Area

780-496-1300 (Intake)
Getting There

The map does not show the actual location of this Organization or Service.

Hours of Operation
Days of the Week

7:30 am - 4:00 pm

7:30 am - 4:00 pm

7:30 am - 4:00 pm

7:30 am - 4:00 pm

7:30 am - 4:00 pm


Urgent Referrals 4:00 PM - 7:30 AM 7 days / week

Service Providers May Include
registered nurses (RNs)

Anyone living in Alberta with a valid provincial health-care card (or registration in progress) can receive Continuing Care services. Home Care can be provided as long as their healthcare needs can be safely met in the home. Consistent access criteria has been developed provincially for Supportive Living and Long-Term Care and serve as general guidelines. Each client will be individually assessed.

Service Access

Anyone can call. Consent, Alberta Health Care number and current demographic information is required.

Wait Times

An estimated wait time will be provided at the time of appointment booking.

Intakes have a wait-time of up to two business days.

Service Languages
Interpreter/Translation services