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Programs & Services

Family Room, The

Provides computer access (with Internet), community resources, support, and information for children being treated at the Stollery Children's Hospital and their families.

The Family Room is dedicated to helping families find the information and resources they need to understand their child's medical conditions and be a part of the care team. Offers a quiet environment with a place to relax, take care of personal business and learn more about childhood diseases and conditions and community resources.

Resources and services offered at the Family Room include:

  • books, newspapers and magazines
  • pamphlets and websites about diseases and conditions
  • community support services and local events information
  • a phone for making local calls
  • computers with Internet access. (Healthspot Wireless Internet access hospital wide
  • a fish tank
  • staff to assist with photocoping, scanning and faxing documents
  • a comfortable sitting area with couches and chairs in which to relax and re-charge
  • a dining table with seating for 6+ people

The mission of the Family Room is to support families before, during and after their hospital experience by building capacity in families, health professionals and hospital staff for informed, collaborative decision-making and inclusive care of pediatric patients and their families.

Contact Details

Stollery Children's Hospital

Location Info
Room 4H2.02, Walter Mackenzie Centre
Address
8440 112 Street
Edmonton, Alberta
T6G 2B7
Telephone
780-407-7255
Fax
780-407-6472
Email
stollery.pfcc@ahs.ca
Getting There

Parking and Public transportation available.

  • Parking rates apply 24 hours per day, and are in effect for all public parkers, including those with provincially issued placards for persons with disabilities.
  • Public parking is GST exempt.
  • Pay by Plate machines accept Canadian coins or credit card (Visa, MasterCard, American Express).
  • Maximum 28 Canadian coins per transaction, no pennies. Machines provide no change.
  • Pay on Foot machines accept Canadian coins and bills, or credit card (Visa, MasterCard, American Express). These machines will provide change.
  • Parking Office accepts payment by cash, credit card, debit or cheque
  • Bus stops at 112 and 114 St.
  • LRT Health Sciences station is located west across 114 St.
Hours of Operation
Days of the Week

Monday
9:00 am - 4:30 pm

Tuesday
9:00 am - 4:30 pm

Wednesday
9:00 am - 4:30 pm

Thursday
9:00 am - 4:30 pm

Friday
9:00 am - 4:30 pm

Saturday
10:00 am - 5:00 pm

Sunday
10:00 am - 5:00 pm

Note

On Statutory holidays, open from 12:00 PM - 5:00 PM

Closed Christmas Day, Boxing Day and New Years Day
Access
Eligibility

For patients and their families at the Stollery Children's Hospital.

Service Access

Due to restrictions during COVID 19, a limit of two visitors at a time will be granted access to The Family Room.

Reduced hours of opperation in efffect at this time.


Service Languages
Interpreter/Translation services