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Programs & Services

Cross Cancer Institute New Patient Orientation

Customized orientation to the Cross Cancer Institute for all new patients, their families and friends.

Please call 780-432-8456 to book an orientation session either online or in person at the CCI. In-person sessions are currently limited but available.

Provides important information tailored to patient / family preferences:

  • this informative session helps prepare patients for their care experience and includes:
    • overview of services and resources available
    • suggestions for dealing with the emotional challenges of living with cancer
    • encouragement to participate actively in one's care
    • an orientation to the facility and process of care
  • if possible, it is recommended that patients and / or family members attend a session prior to their first appointment with an oncologist.

Contact Details

Cross Cancer Institute

11560 University Avenue
Edmonton, Alberta
T6G 1Z2
780-432-8456 (Registration line)
Getting There

Parking and Public transportation available

Parking map

Hours of Operation
Days of the Week

9:00 am - 4:00 pm

9:00 am - 4:00 pm

9:00 am - 4:00 pm

9:00 am - 4:00 pm

9:00 am - 4:00 pm


Sessions are normally booked between 9:30 am and 3 pm to provide enough time to complete the materials.

Service Providers May Include
volunteer cancer survivors, volunteer facilitators
Service Access

This program is only being offered through Zoom to ensure the continued safety of volunteers, staff, and patients during COVID-19. Please call 780-432-8456 or email to register.

Service Languages
Interpreter/Translation services
Also Known As
New Patient Information Session