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Programs & Services

Symptom Control & Palliative Care Telehealth Program

Clinic for patients in rural communities in northern Alberta who have problems with pain or other symptoms from cancer and do not have access to specialists locally.

This clinic helps patients with pain and other symptoms from cancer, living in rural communities in the northern half of Alberta (North and Central Zones), by providing support to physicians and nurse practitioners involved in their care.

High-definition televisions link the remote care centre to a multi-disciplinary team at the Cross Cancer Institute in Edmonton. The team can then assess the patient without the patient leaving his or her home community. The patient may still require travel to Edmonton during their care, but many parts of the care can be provided to the patient through Telehealth.

Contact Details

Cross Cancer Institute

11560 University Avenue
Edmonton, Alberta
T6G 1Z2
Getting There

Parking and Public transportation available

Parking map

Hours of Operation
Days of the Week

8:30 am - 4:30 pm

8:30 am - 4:30 pm

8:30 am - 4:30 pm

8:30 am - 4:30 pm

8:30 am - 4:30 pm

Service Providers May Include
chaplains, dietitians, doctors, nurse practitioners (NPs), occupational therapists (OTs), pharmacists, physical therapists (PTs), psychologists, registered nurses (RNs), respiratory therapists, speech-language pathologists (SLPs), social workers

Patient with cancer who is 18 years of age or older, living in the northern half of Alberta and able to attend a clinic appointment.

Referral Needed

Referral must be made by a physician or nurse practitioner.

Service Access

Healthcare providers should consult the Alberta Referral Directory for service referral information.

Wait Times

An estimated wait time will be provided at the time of appointment booking.

Service Languages
Interpreter/Translation services
Also Known As
Pain and Symptom Control Telehealth Clinic, Telehealth Pain and Symptom Control Palliative Radiotherapy Clinic
Telehealth Clinic
Pain Clinic