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Programs & Services

Calgary Community Aids for Independent Living

CCAIL is a team of healthcare providers working in the community to help people access funding for certain medical supplies, aids, and equipment, when covered by the Alberta Government's Aids to Daily Living program (AADL). Clients are typically seen on a first come, first served basis, as their short-term / interim needs are expected to be met through other programs or processes.

Following AADL eligibility criteria, AHS' Calgary Community Aids for Independent Living (CCAIL) team provides clinical assessment for the following basic medical equipment and supplies, when required because of a long-term disability or chronic illness (6 months or greater):

  • mobility and transfer aids (e.g. walkers, wheelchairs, bedrails, poles)
  • bathroom equipment (e.g. raised toilet seats, commodes, shower seats, wall bars)
  • compression stockings and hernia supports
  • incontinence supplies (e.g. briefs, pull-ups, liners, catheters)

Please note: Clients who have recently sustained injury, received and or have a planned surgical intervention, or are undergoing active rehabilitation, are not AADL eligible for at least six months and should not be referred to CCAIL.

Referral sources should consider short-term equipment loans or rental options through other programs, until long term need has been demonstrated.

CCAIL is NOT the appropriate program if the client:

  • does not have a valid Personal Health Number
  • lives outside the city limits (call Community Care Access)
  • currently on Home Care (contact Home Care)
  • resides in long-term care or designated supportive living
  • is eligible to receive comparable benefits from another source including: WCB, private insurance plan, if they receive assistance from NIHB for their medical equipment and supplies, or Veteran Affairs if medical condition is from active duty

Contact Details

Sheldon M. Chumir Health Centre

Location Info
4th floor
1213 4 Street SW
Calgary, Alberta
T2R 0X7
403-955-6955 (Referrals / Voicemail Intake Line)
403-776-3843 (Referrals Fax)

This facility is wheelchair accessible and has an elevator on site.

Getting There

Patient paid parking.

Parking map

24 hour underground parking (Kiosk).

On major bus route.

Hours of Operation
Days of the Week

8:00 am - 4:00 pm

8:00 am - 4:00 pm

8:00 am - 4:00 pm

8:00 am - 4:00 pm

8:00 am - 4:00 pm


Closed Statutory holidays.

Service Providers May Include
occupational therapists (OTs), registered nurses (RNs)

You are eligible for a CCAIL assessment if:

  • specific medical equipment and supplies (listed above) are needed for a long-term disability or chronic illness (longer than 6 months) or a terminal illness
  • you meet the eligibility criteria for benefits funded through the Alberta Aids to Daily Living (AADL) program
  • you live within the Calgary city limits
Service Access

Healthcare providers should consult the Alberta Referral Directory for service referral information.

New referrals for incontinence supplies can be made directly, but will require medical information to be provided by a specialist (e.g. urologist). For subsequent re-authorisations, clients can call in directly for guidance.

A medical prescription is required for (1) compression stockings and (2) hernia supports to confirm underlying diagnosis and specific compression parameters.

Individuals, or their family, can refer directly for mobility supports, transfer aids, and bathroom equipment by calling our voicemail intake line. The CCAIL phone options will help direct callers to the appropriate authorisation stream based on the items being sought.

Wait Times

An estimated wait time will be provided at the time of initial contact / referral acceptance. Messages left on our voicemail will be returned within 3-5 business days. Current waitlist information will be provided and preliminary intake information gathered at that time.


There is no fee for CCAIL services, however clients may be required to co-pay with Alberta Aids to Daily Living (AADL) for medical equipment and supplies. Visit the AADL website for funding eligibility information.

Service Languages
Interpreter/Translation services
Also Known As
Calgary Aids to Daily Living