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Programs & Services


A call centre that provides healthcare providers a single point of contact to access consultation advice and / or transfer of patients to a higher level of care facility, and to coordinate the return of patients back to a facility that is closer to home.

 RAAPID works to:

  • facilitate critical and/or urgent consultations with a tertiary or regional care facility specialists
  • facilitate the right care at the right place, using real time capacity information
  • facilitate and coordinate the return of patients to a healthcare facility closest to their home community after an acute episode
  • record and archive all calls for future reference and quality assurance.

If you have questions please email us.

Information for health professional is available on our website

Contact Details

Alberta-Wide Web and / or Telephone Access

1-800-661-1700 (RAAPID South) , 1-800-282-9911 (RAAPID North)
Getting There
Physical location not applicable.
Hours of Operation
24 hour service
Service Access

Healthcare providers contact this service for consultation.



STARS, AHS EMS, Patient Transfer Network (BC)