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Programs & Services

Patient and Family Centered Care

Families and youth who have had previous experience at the Stollery Children's Hospital are engaged in collaborative initiatives with physicians and staff to improve the operations of the hospital, and to further a culture of patient and family centred care at the bedside and other points of care.

Youth and families are involved in:

  • sharing their stories at new staff orientations, grand rounds, conferences, workshops and special events
  • education of health professionals and post-secondary students
  • reviewing and providing input on pediatric programs, policies and procedures
  • creation and revision of documentation for families
  • design and improvement of facilities and services
  • supporting other patients and families through Peer Support opportunities
  • participating in interview panels of new senior level staff and physicians
  • serving on the Patient and Family Centered Care Council
  • serving on the NICU (Neonatal Intensive Care Unit) Family Advisory Care Team
  • serving on the Cardiac Family Advisory Care Team
  • serving on the Stollery Youth Advisory Council
  • serving on other committees and special projects
  • participating in special events and activities

For more information about Patient and Family Centered Care visit our website.

Contact Details

Stollery Children's Hospital

Location Info
The Family Room, Room 4H2.02
8440 112 Street
Edmonton, Alberta
T6G 2B7
Getting There

Parking and Public transportation available.

  • Parking rates apply 24 hours per day, and are in effect for all public parkers, including those with provincially issued placards for persons with disabilities.
  • Public parking is GST exempt.
  • Pay by Plate machines accept Canadian coins or credit card (Visa, MasterCard, American Express).
  • Maximum 28 Canadian coins per transaction, no pennies. Machines provide no change.
  • Pay on Foot machines accept Canadian coins and bills, or credit card (Visa, MasterCard, American Express). These machines will provide change.
  • Parking Office accepts payment by cash, credit card, debit or cheque
  • Bus stops at 112 and 114 St.
  • LRT Health Sciences station is located west across 114 St.
Hours of Operation
Days of the Week

8:30 am - 9:00 pm

8:30 am - 9:00 pm

8:30 am - 9:00 pm

8:30 am - 9:00 pm

8:30 am - 9:00 pm

10:00 am - 5:00 pm

10:00 am - 5:00 pm


Statutory holidays 10:00 AM - 5:00 PM

Hours are based on availability and are subject to change.

Service Providers May Include
patient and family centered care coordinators, family room staff
Service Access

Families can access this service by visiting The Family Room (4H2.02), or by calling 780-407-7255

Service Languages
Interpreter/Translation services
Also Known As
FACT, Stollery Cardiac FACT, Stollery FCC, Stollery PFCC
Family Centered Care
Stollery Cardiac Family Advisory Care Team, Stollery Children's Hospital NICU Family Advisory Care Team (FACT), Stollery Children¿s Hospital Family Centered Care Network, Stollery Family Centered Care, Stollery Patient and Family Centred Care Network