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Programs & Services


Indigenous Community Health Representative Services

This service provides First Nations (Status and Non-Status), Métis and Inuit people and their families with: help feeling comfortable in the hospital, making referrals, support for discharge from the hospital, and talking to healthcare providers about Indigenous culture (e.g. smudging, Elder services). Ask your healthcare provider for more information about Alberta Health Services' policy to allow spiritual ceremonies.

Service provided includes:

  • case management
  • patient advocacy
  • cultural teaching
  • patient / client language interpretation
  • health literacy support
  • logistical support for discharge planning for Indigenous peoples

This service is available on-site in hospitals, public health centres and in the community. Upon request, staff can be present at hospital rounds, medical appointments and case conferences. This program will communicate with the healthcare team to ensure provision of culturally sensitive healthcare service. Patient/client language interpretation service is also available upon request. Patients and clients may also be asked about their healthcare experience to help ensure they receive the best possible healthcare.

Contact Details

Royal Alexandra Hospital

Address
10240 Kingsway Avenue NW
Edmonton, Alberta
T5H 3V9
Telephone
780-735-5326
Fax
780-735-5012
Email
indigenoushealthprogram@ahs.ca
Accessibility

Entrance.


Elevators

Getting There

Parking and Public transportation available

Hours of Operation
Days of the Week

Monday
8:00 am - 5:00 pm

Tuesday
8:00 am - 5:00 pm

Wednesday
8:00 am - 5:00 pm

Thursday
8:00 am - 5:00 pm

Friday
8:00 am - 5:00 pm

Access
Service Providers May Include
community health representatives
Eligibility

First Nations (Status and Non-Status), Métis, and Inuit peoples and their families.

Service Access

Healthcare providers and community agencies can make referrals. Patients and families may also self refer. See locations for contact information.


Service Languages
Interpreter/Translation services