This program has been developed to support patients and their families who have chosen to receive palliative and end-of-life care at home.
This service links primary and palliative care resources in the community to collaboratively manage patients in a symptom crisis.
The program may be initiated by EMS, who arrive in the home after a 911 call from the patient or family, or by a clinician, who has assessed the patient (in the home or over the phone) and determines additional support is needed on an urgent basis.
The program brings an interdisciplinary team directly to the patient. EMS and the clinician work together, with the patient and the patient’s family, to provide care that aligns with the patient’s wishes and Goals of Care. They also have access to an on-call physician to determine the best treatment.
If possible, the patient will be supported to remain in their home. However, EMS will provide transport to the emergency department, if desired.
For further information see our website.