Back to search

Programs & Services

Access 24 / 7, Adult Intake Services

 Location: Anderson Hall

Provides a single point of access to adult addiction and mental health community based programs.

Access 24 / 7 provides a range of urgent and non-urgent addiction and mental health services including service navigation, screening, assessment, referral, consultation, crisis intervention, outreach and short term stabilization.

Contact Details

Anderson Hall

Location Info
East facing entrance along 102 St on main floor of Anderson Hall. Upon arrival in lobby, buzz for entrance, check in with reception desk to the right.
10959 102 Street NW
Edmonton, Alberta
T5H 2V1

Elevator available to 2nd floor

Getting There

Located in Anderson Hall across the street from the Royal Alexandra Hospital on the east side (same side as ER) in between the SE Parkade and Ortho Building buildings and pedways.

Hours of Operation
24 hour service

Walk-ins closed from 10:00 PM (evening) to 08:00 AM (morning)

Service Providers May Include
addiction counselors, family peer support, mental health therapists, occupational therapists (OTs), peer support, pharmacists, psychiatrists, registered nurses(RNs),registered psychiatric nurses (RPNs), social workers

18 plus years

Service Access

Healthcare providers should consult the Alberta Referral Directory for service referral information.

Professional referrals accepted but not required.

Routine Self-Referral:

  • Phone Intake / Access line and walk-in. Outreach services are arranged when required

Urgent Self-Referral:

  • Phone Crisis line, and walk-in. Outreach services are arranged when required


  • Access the nearest emergency department or urgent care centre

Phone Intake / Access line (prefered) and walk-in access. Outreach services are arranged when required.

Service Languages
Interpreter/Translation services
Also Known As
Addiction, Addiction and Mental Health, Addiction and Mental Health - Access 24 / 7, Adult Intake Services, Mental Health