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Programs & Services

Interpretation & Translation Services

 Location: Alberta Wide

To support patients and families with limited English proficiency and D/deaf and hard of hearing patients, AHS provides health care providers in our facilities access to professional medical interpretation and translation services on request.

On-demand over-the-phone professional medical interpretation is provided by a contracted vendor and is available 24/7 in 240 languages across all AHS sites and programs.

Video Remote Interpretation (VRI) is an additional mode of in-person interpretation available in many locations across the province.

Contact Details

Alberta Wide

Getting There

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Hours of Operation
24 hour service
Service Access

Patients should advise their AHS health care providers that they require interpretation. This includes calls to Health Link.

Over 400 sites / departments/units at AHS have access to this service. If an AHS site does not have access, they can sign up by completing the telephone interpretation request form available on Insite.

Service Languages
Interpreters / Translators
Also Known As
AHS Interpretation & Translation Services, interpretive service, phone and video interpretation, phone interpretation, phone interpretive services, professional medical interpreter, video interpreter, video remote interpretation