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Programs & Services


PACT Community Treatment Order Case Management (PACT CTO CM)

AHS clinician and CPS officer provide assertive and intensive case management for clients under a CTO (Community Treatment Order).

PACT-CTO Case Management Team partners an AHS clinician (RN / RPN) with a CPS officer to manage identified clients who are under a Community Treatment Order. These teams utilize an assertive and intensive case management approach, and offender management strategy that combines crime reduction, enforcement strategies, and mental health treatment. This is done through effective engagement, supervision, and support while balancing the protection of public with the treatment of the client.

Contact Details

Sheldon M. Chumir Health Centre

Location Info
7th Floor
Address
1213 4 Street SW
Calgary, Alberta
T2R 0X7
Fax
403-668-2167
Email
PACT.Calgary@ahs.ca
Accessibility

This facility is wheelchair accessible and has an elevator on site.

Getting There

Patient paid parking.

Parking map

24 hour underground parking (Kiosk).

On major bus route.

Hours of Operation
Days of the Week

Monday
8:00 am - 6:00 pm

Tuesday
8:00 am - 6:00 pm

Wednesday
8:00 am - 6:00 pm

Thursday
8:00 am - 6:00 pm

Friday
8:00 am - 6:00 pm

Note

Service not available on holidays.

Access
Service Providers May Include
registered nurses, registered psychiatric nurses, police officers
Eligibility

Inclusion Criteria (all must be met):

  • Resides within the City of Calgary
  • Primary psychotic mental health diagnosis
  • Community Treatment Order (CTO) is in place or there is a plan for issuance to occur
  • Current safety concerns and risk of aggression or violence are present. This risk level must be great enough to indicate that police officers are required to meet treatment needs
  • Requires intensive and assertive community outreach and case management   
  • History of non-compliance with treatment
  • Current treatment with at least one LAI
  • Previous referral to and unsuccessful engagement with other CTO community care providers; services cannot be provided by any other less intensive team

 

Referral Needed

Referrals should come from the current AMH treatment team or inpatient unit.

  • Internal Connect Care User: Submitted via +Add Order to ‘Ambulatory Referral to Adult Addiction and Mental Health’ to the CGY SMCC PACT CTO Smartphrase for referral form is .CZAMHPACTCTOREFERRAL
  • Partner Agencies: EmailPACTCTO.Calgary@ahs.ca or Fax: 403- 668-2167 to request a referral form
Service Access

Healthcare providers should consult the Alberta Referral Directory for service referral information.

Service provided by appointment, professional referral required, and registration required.


Wait Times

Intake process in effect where referrals must be processed and therefore, an immediate response cannot be provided.

Service Languages
Interpreter/Translation services
Partners

Partners/affiliations

Calgary Police Service (CPS)

Also Known As
Previous
Vulnerable Persons PACT Community Treatment Order Case Management (VP PACT CTO CM)
Other
PACT CTO