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Programs & Services

Pediatric Care Coordination

Provide family centered support for children with complex or chronic medical concerns as they navigate the health care system.

Resources for Families:

  • Provide support as family adjusts to/manages child's diagnosis, prognosis or changing health status
  • Help families develop skills and strategies to manage/organize their child's care
  • Connect to appropriate resources, supports and funding
  • Coordinate team members, care provision and appointments
  • Education regarding health care system, health conditions and care
  • Anticipatory guidance regarding health condition or treatments

Resources for Health Care Providers: (with or without client referrals)

  • Provide information about pediatric supports and processes in the South West Zone
  • Consult and problem solve unique pediatric situations
  • Provide support and connection to pediatric resources for care providers

Potential referrals could include (but are not limited to)

  • Discharge with ongoing medical needs after lengthy admission
  • Family moving in or out of the zone / province / country
  • Palliative or life limiting conditions
  • Significant medical needs, a large multidisciplinary team between multiple centers
  • Family is experiencing barriers that impact their ability to manage their child's health care
  • Prenatal referral for fetus with complex or palliative diagnosis

Contact Details

Chinook Regional Hospital

960 19 Street S
Lethbridge, Alberta
T1J 1W5
Getting There

Parking map

Hours of Operation
Days of the Week

8:00 am - 4:15 pm

8:00 am - 4:15 pm

8:00 am - 4:15 pm

8:00 am - 4:15 pm

8:00 am - 4:15 pm


Closed weekends and holidays.

Service Providers May Include
registered nurses (RNs)

Criteria as follows:

  • Under 18 or adult pregnant with antenatal medical diagnosis of the fetus
  • Medical condition with support needs that are primarily medical (Social and developmental needs can be supported as long as they are related to the primarily medical needs of the child. Support needs that are primarily behavioral or mental health are not supported by this program
  • The expectation of the referral is for coordination, navigation, education, and / or support, not hands-on nursing care
  • Parent / guardian is aware and agreeable to referral
Service Access

Healthcare providers should consult the Alberta Referral Directory for service referral information.

Wait Times

Within one to two weeks
This service does not have an emergency referral process.
If you are concerned that you are seriously ill or injured, go to the nearest Emergency Department. Clients with potentially life-threatening conditions should immediately phone 9-1-1.

Service Languages
Interpreter/Translation services
Also Known As
Community Pediatric Nursing Case Management, Complex Pediatric Case Managment