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Programs & Services

Community Care Access

Central Intake for referral to Calgary Zone Home Care, Supportive Living, and Long Term Care.

This service provides a single point for service access and delivery approach that provides Albertans with reasonable, timely and appropriate access to publicly-funded continuing care health services. It is based on availability and determination of unmet need.

Contact Details

Calgary Zone and Area

403-943-1920 (General enquiries)
1-888-943-1920 (General enquiries)
Getting There

The map does not show the actual location of this Organization or Service.

Hours of Operation
Days of the Week

8:00 am - 6:00 pm

8:00 am - 6:00 pm

8:00 am - 6:00 pm

8:00 am - 6:00 pm

8:00 am - 6:00 pm

8:00 am - 4:15 pm

8:00 am - 4:15 pm


Open on statutory holidays from 8:00 AM to 4:15 PM

Service Providers May Include
health care aides, licensed practical nurses (LPNs), occupational therapists (OTs), physical therapists (PTs), registered nurses(RNs), social workers

Anyone living in Alberta with a valid provincial health care card (or registration in progress) can receive Home Care services as long as their health care needs can be safely met in the home. Consistent access criteria have been developed provincially for Supportive Living and Long Term Care and serve as general guidelines. Each client will be individually assessed.

Service Access

Healthcare providers should consult the Alberta Referral Directory for service referral information.

Anyone can make a referral to Continuing Care provided the client is in agreement.

Wait Times

An estimated wait time will be provided at the time of appointment booking.


There are no fees for Professional or Personal Care Services in Home Care. Accommodation Rates are standardized in Supportive Living and Long Term Care Centres that are funded by Alberta Health Services.

Service Languages
Interpreter/Translation services