Poison & Drug Information Service

Poison & Drug Information Service (PADIS) offers free and confidential telephone advice 24/7 to the public and health care professionals on poisons, chemicals, medicines, and herbal supplements.

Services may include:

• emergency advice about poisonings
• poison education and prevention

For more information visit the Poison & Drug Information Service

Poison Centre

What to do when you call:

• Have the poison container with you when you call
• Be prepared to answer important questions
• Listen carefully to instructions
• Ask the Information Specialist to repeat anything you don’t understand
• Follow the Information Specialist's advice

What to expect when you call:

Information Specialists will want to know:

• name
• gender
• weight
• what was swallowed
• how much was swallowed
• information from the container label
• if you've had anything to eat or drink since swallowing the poison