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Programs & Services


Addiction and Mental Health Emergency Room Outreach Central Access and Triage

The Addiction and Mental Health Emergency Room Outreach Central Access and Triage in Calgary is a centralized access point for follow-up services for patients referred by psychiatric emergency services.

The Psychiatric Emergency Room Outreach (ERO) Team and Psychiatric Outreach Response Team (PORT) offers timely community-based follow-up to clients who are referred by psychiatric emergency services. ERO and PORT are mobile teams, able to meet with client by phone and at times at their homes, allowing them to effectively address client needs.

These services offer emotional or mental health support, intervention and problem solving, education and information for well-being, referral to other services, and clinical follow-up. Clients in need of further mental health support, will be connected to a longer term service.

Contact Details

Calgary Zone and Area

Location Info

This is a Virtual Service

Telephone
403-943-3000
Fax
403-943-3624
Getting There

The map does not show the actual location of this Organization or Service.

Hours of Operation
Days of the Week

Monday
8:00 am - 4:00 pm

Tuesday
8:00 am - 4:00 pm

Wednesday
8:00 am - 4:00 pm

Thursday
8:00 am - 4:00 pm

Friday
8:00 am - 4:00 pm

Access
Service Providers May Include
registered nurses (RNs), social workers
Eligibility

Adult patients referred by psychiatric emergency services.

Service Access

Healthcare providers should consult the Alberta Referral Directory for service referral information.

Service Languages
Interpreter/Translation services