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Programs & Services

Access 24 / 7, Adult Intake Services

Provides a single point of access to adult addiction and mental health community based programs.

Access 24 / 7 provides a range of urgent and non-urgent addiction and mental health services including service navigation, screening, assessment, referral, consultation, crisis intervention, outreach and short term stabilization.

Contact Details

Edmonton Community Health Hub North

13211 Fort Road NW
Edmonton, Alberta
T5A 1C3
Hours of Operation
24 hour service
Service Providers May Include
addiction counselors, family peer support, mental health therapists, occupational therapists (OTs), pharmacists, psychiatrists, registered nurses (RNs), registered psychiatric nurses (RPNs), social workers

18 plus years

Service Access

Healthcare providers should consult the Alberta Referral Directory for service referral information.

Professional referrals accepted but not required.


  • individuals can call main line 24 / 7 for support and navigation for addiction and mental health programs across the zone and surrounding communities
  • crisis intervention is 24 / 7
  • access has a front door - where individuals can self-present from 8:00AM to 10:00PM
  • mobile outs are an option, each are triaged and based on needs / risks / situation
  • access is not an emergency department - if one is in medical need they should be advised to present to an emergency department
  • access is also not a 911 service, if imminent risk such as violence direct to 911

Service Languages
Interpreter/Translation services
Also Known As
Addiction, Addiction and Mental Health, Addiction and Mental Health - Access 24 / 7, Adult Intake Services, Mental Health