Back to search

Programs & Services

Poison & Drug Information Service

 Location: Alberta Wide

Poison & Drug Information Service (PADIS) offers free and confidential telephone advice 24/7 to the public and health care professionals on poisons, chemicals, medicines, and herbal supplements.

Services may include:

  • emergency advice about poisonings
  • drug information for healthcare providers
  • medication advice for the general public
  • poison education and prevention

For more information visit the Poison & Drug Information Service


Poison Centre

What to do when you call:

  • Have the poison container with you when you call
  • Be prepared to answer important questions
  • Listen carefully to instructions
  • Ask the Information Specialist to repeat anything you don’t understand
  • Follow the Information Specialist’s advice

What to expect when you call:

Information Specialists will want to know:

  • name
  • gender
  • weight
  • what was swallowed
  • how much was swallowed
  • information from the container label
  • if you’ve had anything to eat or drink since swallowing the poison


Medication & Herbal Advice Line

Why call:

  • When you want to receive unbiased information
  • When you want to validate information you have read or heard
  • When you are not able to get in touch with your doctor
  • When you are interested in learning about alternate treatment options

What to expect when you call:

An Information Specialist will provide information on:

  • Prescription medications
  • Over the counter medications
  • Herbals
  • Vitamins and supplements
  • Birth control pills
  • Herbal cleanses


Contact Details

Alberta Wide

Getting There

The map does not show the actual location of this Organization or Service.

Hours of Operation
24 hour service
Service Providers May Include
pharmacists, registered nurses (RNs), toxicologists
Service Languages
Interpreter/Translation services