Poison & Drug Information Service

Poison & Drug Information Service (PADIS) offers free and confidential telephone advice 24/7 to the public and health care professionals on poisons, chemicals, medicines, and herbal supplements.

Services may include:

• emergency advice about poisonings
• drug information for healthcare providers
• medication advice for the general public
• poison education and prevention

For more information visit the Poison & Drug Information Service

Poison Centre

What to do when you call:

• Have the poison container with you when you call
• Be prepared to answer important questions
• Listen carefully to instructions
• Ask the Information Specialist to repeat anything you don’t understand
• Follow the Information Specialist’s advice

What to expect when you call:

Information Specialists will want to know:

• name
• gender
• weight
• what was swallowed
• how much was swallowed
• information from the container label
• if you’ve had anything to eat or drink since swallowing the poison

Medication & Herbal Advice Line

Why call:

• When you want to receive unbiased information
• When you want to validate information you have read or heard
• When you are not able to get in touch with your doctor
• When you are interested in learning about alternate treatment options

What to expect when you call:

An Information Specialist will provide information on:

• Prescription medications
• Over the counter medications
• Herbals
• Vitamins and supplements
• Birth control pills
• Herbal cleanses