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Programs & Services


Poison & Drug Information Service

 Location: Alberta Wide

Poison & Drug Information Service (PADIS) offers free and confidential telephone advice 24/7 to the public and health care professionals on poisons, chemicals, medicines, and herbal supplements.

Services may include:

  • emergency advice about poisonings
  • drug information for healthcare providers
  • medication advice for the general public
  • poison education and prevention

For more information visit the Poison & Drug Information Service

 

Poison Centre

What to do when you call:

  • Have the poison container with you when you call
  • Be prepared to answer important questions
  • Listen carefully to instructions
  • Ask the Information Specialist to repeat anything you don’t understand
  • Follow the Information Specialist’s advice

What to expect when you call:

Information Specialists will want to know:

  • name
  • gender
  • weight
  • what was swallowed
  • how much was swallowed
  • information from the container label
  • if you’ve had anything to eat or drink since swallowing the poison

 

Medication & Herbal Advice Line

Why call:

  • When you want to receive unbiased information
  • When you want to validate information you have read or heard
  • When you are not able to get in touch with your doctor
  • When you are interested in learning about alternate treatment options

What to expect when you call:

An Information Specialist will provide information on:

  • Prescription medications
  • Over the counter medications
  • Herbals
  • Vitamins and supplements
  • Birth control pills
  • Herbal cleanses

 

Contact Details

Alberta Wide

Tollfree
1-800-332-1414
Getting There

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Hours of Operation
Available
24 hour service
Access
Service Providers May Include
pharmacists, registered nurses (RNs), toxicologists
Service Languages
Interpreter/Translation services