Poison & Drug Information Service (PADIS) offers free and confidential telephone advice 24/7 to the public and health care professionals on poisons, chemicals, medicines, and herbal supplements.Services may include:
- emergency advice about poisonings
- drug information for healthcare providers
- medication advice for the general public
- poison education and prevention
For more information visit the Poison & Drug Information Service
Poison Centre
What to do when you call:
- Have the poison container with you when you call
- Be prepared to answer important questions
- Listen carefully to instructions
- Ask the Information Specialist to repeat anything you don’t understand
- Follow the Information Specialist’s advice
What to expect when you call:
Information Specialists will want to know:
- name
- gender
- weight
- what was swallowed
- how much was swallowed
- information from the container label
- if you’ve had anything to eat or drink since swallowing the poison
Medication & Herbal Advice Line
Why call:
- When you want to receive unbiased information
- When you want to validate information you have read or heard
- When you are not able to get in touch with your doctor
- When you are interested in learning about alternate treatment options
What to expect when you call:
An Information Specialist will provide information on:
- Prescription medications
- Over the counter medications
- Herbals
- Vitamins and supplements
- Birth control pills
- Herbal cleanses
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