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Programs & Services


Complex Care Support Team Central Access and Triage

 Location: North Zone and Area

This central access referral service provides a single point of entry for patients who wish to contact the Complex Care Support Team that serves North Zone Continuing Care clients and their clinical teams, when clients have complex behaviours that influence their care.

The Complex Care Support team supports patients who have been referred to the Continuing Care stream (Home Care, Designated Living or Long Term Care). Clients may include persons with Dementia, early onset Dementia, brain injury, developmental disabilities or other conditions that affect cognition or behaviors. Our services include:

  • comprehensive assessment and recommendations
  • care planning support
  • link to other specialty resources
  • staff education and coaching support for transition between care settings

Contact Details

North Zone and Area

Telephone
780-538-7510
Tollfree
1-855-371-4122
Fax
1-855-776-3805
Email
NZ.ComplexCareSupportTeam@albertahealthservices.ca
Getting There

The map does not show the actual location of this Organization or Service.

Hours of Operation
Days of the Week

Monday
8:00 am - 4:30 pm

Tuesday
8:00 am - 4:30 pm

Wednesday
8:00 am - 4:30 pm

Thursday
8:00 am - 4:30 pm

Friday
8:00 am - 4:30 pm

Access
Service Providers May Include
doctors, mental health therapists, nurse practitioners (NPs), occupational therapists (OTs), recreational therapists, registered nurses (RNs), registered psychiatric nurses (RPN), social workers, spiritual health consultants
Eligibility

Clients requiring assistance with complex behaviours within the continuing care stream.

Service Access

Healthcare providers should consult the Alberta Referral Directory for service referral information.


Service Languages
Interpreter/Translation services
Also Known As
Acronym
CCST
Other
Complex Care Team