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Programs & Services

Police and Crisis Team

PACT (Police and Crisis Team) is a partnership between Alberta Health Services(AHS) and Calgary Police Service (CPS that responds to situations involving individuals experiencing a mental health, addictions, or psycho-social crisis.

PACT (Police and Crisis Team) offers mental health assessment, support, and / or consultation in crisis situations from AHS and CPS. Is able to arrange urgent psychiatry assessments and referrals as needed. The main goals are:

  • divert individuals who are in crisis with mental illness and addiction issues, from the justice system and hospital emergency departments
  • assess and stabilze individuals in crisis within the community
  • connect individuals with resources and supports

To contact this service about non-emergencies questions or concerns, email This account is not monitored by healthcare professionals and is not monitored 24/7.

Service Providers May Include
police officers, psychiatric nurses, psychologists, registered nurses (RNs), social workers
Service Access

Referrals are made through mental health crisis triage.

Telephone Information Line

Service Locations