Mental Health Resources

We Are Here to Help

You are not alone.

There are resources and services available to help you and your loved ones cope with health care needs and stress in this difficult time.

Remember, it is okay to ask for help. Everyone deals with stress differently and a traumatic event can have a big impact.

If you've been evacuated and need immediate assistance, phone 911.

Mental Health Resources

Experiencing an evacuation can be stressful and overwhelming. If you need to talk, call the Mental Health Help Line at 1-877-303-2642 or Health Link at 811.

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Alberta Health Services (AHS) continues to respond to the healthcare needs of Albertans impacted by wildfires in northern Alberta, led by the outstanding efforts of our physicians, staff and leadership.

It is important to remember that each wildfire situation is extremely fluid – things can change quickly and significantly in a matter of minutes and hours.

June 24, 2019
The mandatory evacuation order for La Crete and areas of Mackenzie County has been lifted & people will be allowed back into their homes. The voluntary re-entry will begin Monday, June 24 at 2 p.m.

La Crete & Area Residents: Returning to Your Home

Messages Regarding Re-entry

June 21

For individuals experiencing addiction and mental health concerns, the Mental Health Clinic at Northwest Health Centre in High Level is resuming normal hours of operation, from 8 a.m. to 4:30 p.m. on weekdays. Please call the clinic directly at 780-841-3229 for more information or to make an appointment. Please note the Clinic also provides a walk-in services on Thursdays 9 a.m.-12 p.m. & 1-3 p.m.

June 18
Due to wildfires in the area, AHS has evacuated long-term care residents from La Crete. Residents are being safely relocated to health facilities in other Alberta communities.

The care and safety of our residents remains our top priority. We thank the AHS staff & physicians who are assisting in this safe evacuation, and who continue to provide safe & high quality care to residents & families.

La Crete’s Advanced Ambulatory Care Centre will be closed until further notice. Fort Vermilion’s St. Theresa General Hospital remains open. If you have an emergency, please call 911.

June 17
Walk-in services for individuals experiencing addiction and mental health concerns are available weekdays from 8 a.m. to 4 p.m. at the Mental Health Clinic at Northwest Health Centre in High Level. For more information, please call the clinic directly at 780-841-3229.

June 7, 2019
Update for Residents & Families of Those Who Were Evacuated From Long-Term Care in La Crete & High Level

June 3, 2019

High Level’s Northwest Health Centre has regular services available, including emergency, diagnostic services, mental health, home care, public health, allied health, and pharmacy.

Acute care is currently restricted to six beds, and a decision to re-open long-term care will be made over the next couple of weeks so we can ensure the comfort and safety of the residents. It is important to consider the impact of these moves on any vulnerable population.

Obstetrics services will be temporarily restricted to imminent/emergency deliveries, and emergency c-sections. There will be no inductions and no scheduled c-sections until further notice.

June 2, 2019

The mandatory evacuation order for High Level, Mackenzie County & Dene Tha’ First Nation will be lifted & people will be allowed back into their homes. The voluntary re-entry will begin Tuesday, June 3 at 10 a.m.

High Level & Area Residents: Returning to Your Home

Messages Regarding Re-entry

June 1, 2019
Due to potential threat of wildfires in the area, AHS is evacuating acute patients and continuing care residents from La Crete and Fort Vermillion, starting with our patients with the highest clinical needs.

Patients/residents are being safely relocated to health facilities in Edmonton and surrounding communities.

There is no imminent danger to the La Crete and Fort Vermilion area. Given the complexity of a number of patients and residents, to ensure safe and timely transport, AHS is proceeding with evacuation. AHS is doing this in collaboration with our municipal partners.

The care and safety of our patients and residents remains our top priority.

We thank the AHS staff & physicians who are assisting in this safe evacuation, and who continue to provide safe & high quality care to patients & families.

The emergency department at St. Theresa General Hospital in Fort Vermilion remains open. Patients requiring admission will be transported out to another AHS facility.

Emergency services will continue to be provided in High Level as they have been throughout the evacuation period.

If you have an emergency, please call 911. If you have a loved one that was being cared for in La Crete or Fort Vermilion and are looking for information, please call Health Link at 811.

May 30, 2019
Special air quality advisories in effect for North, Edmonton, Central, Calgary & South Zones - see the Government of Canada website for complete details.

May 29, 2019
Due to wildfires in the area, AHS evacuated four patients from the Wabasca/Desmarais Healthcare Centre. Patients were safely relocated to health facilities in Athabasca and Boyle.

If you have a loved one that was being provided care at the Wabasca/Desmarais Healthcare Centre and are looking for information, please call Health Link at 811.

May 27, 2019
The Northern Lights Regional Health Centre in Fort McMurray remains open and fully operational at this time, while the area remains under a special air quality statement as a result of smoke from wildfires in northern Alberta.

A special air quality statement has been issued for the Fort McMurray and Fort MacKay regions, as well as areas in Lac La Biche County. Individuals are advised to take precautions to reduce exposure and risk. https://weather.gc.ca/warnings/report_e.html?ab31

A special air quality statement has been issued for the Fort Chipewyan and Wood Buffalo National Park regions. Individuals are advised to take precautions to reduce exposure and risk. https://weather.gc.ca/warnings/report_e.html?ab16

May 26, 2019
A special air quality statement has been issued for the Wabasca, Peerless Lake, Gift Lake and Cadotte Lake regions. Individuals are advised to take precautions to reduce exposure and risk. https://weather.gc.ca/warnings/report_e.html?ab23

May 25, 2019
A special air quality statement has been issued for the Slave Lake region, as well as Peace River, Fairview, High Prairie and Manning, as a result of smoke from wildfires in Northern Alberta. Air quality statements are also in effect for High Level, Rainbow Lake, Fort Vermilion and the Mackenzie Highway, as well as Grande Prairie, Beaverlodge and Valleyview. Individuals are advised to take precautions to reduce exposure and risk. https://weather.gc.ca/warnings/report_e.html?ab32

May 23, 2019
Due to smoke caused by wildfires in the area, AHS is evacuating 15 patients from the Manning Community Health Centre in Manning.

This is in addition to four patients who were transferred out of the community yesterday.

This includes acute patients and long term care residents. Patients/residents are being safely relocated to health facilities in McLennan, Fairview and Beaverlodge.

The emergency department at Manning Community Health Centre remains open.

If you have an emergency, please call 911. If you have a loved one that was being provided care at the Manning Community Health Centre and are looking for information, please call Health Link at 811.

An air quality advisory has been issued for the Town of Manning. Individuals are advised to take precautions to reduce exposure and risk: https://weather.gc.ca/warnings/report_e.html?ab32

May 22, 2019
Manning Community Health Centre remains open.

Given the current poor air quality due to smoke, we have temporarily relocated patients with compromised respiratory function to another community. We will continue to monitor all patients, as well as the air quality.

May 21, 2019
For those impacted by the wildfires in the High Level area, medication refills & new prescriptions can be filled at Fort Vermilion’s St. Theresa General Hospital (4506 46 Ave). The pharmacy is open for drop-in visits Mon-Sat, 9 a.m. to 6 p.m.

For residents who have evacuated to other communities, please visit your nearest pharmacy. Pharmacists should be able to assist you in obtaining the medications you need.

May 20, 2019
Due to wildfires in the area, AHS evacuated 20 patients from the Northwest Health Centre in High Level. This includes both acute patients and long term care residents. Patients/residents have been safely relocated to health facilities in Fort Vermillion, La Crete, Grande Prairie, Fairview and Peace River.

Northwest Health Centre will not be accepting patients until further notice. If you have an emergency, please call 911. If you have a loved one that was being provided care at the Northwest Health Centre and are looking for information, please call Health Link at 811.

An air quality advisory has been issued for the Town of High Level. Individuals are advised to take precautions to reduce exposure and risk: https://weather.gc.ca/warnings/report_e.html?ab25

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