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Here, you will find tips for applying and interviewing, so that you know what to expect at all stages in the application process. We also point you to additional resources that can help you as you search, apply and interview for jobs.

Frequently Asked Questions covers applying, interviews, and questions related to specific groups, such as students, international applicants or volunteers.


AHS Hiring Process

Learn more about the steps towards starting your new career.

Resume and Interview Tips

Help on creating your resume and polishing your interview skills.

Search Jobs by Location

Search job openings geographically using our interactive map.


Frequently Asked Questions

Job Search

Q: How often are new jobs posted?

A: New jobs are posted as vacancies become available. Check our Job Board frequently or set up a job search agent and we will email those jobs to you!

Q: How can I narrow down the number of results in my job search?

A: ‘Keywords’ narrows your search parameters by searching for all words, at least one word, exact phrase or without that word. The keyword search will be matched against entire job posting information which includes job title, job description, qualifications, etc. If Area, City/Town, Location or Job Category fields are selected, your keyword search will be matched against them only. If you already have a particular requisition, union or job type that you're searching for, use the ‘Advanced Search’ option.

Q: How come the location I want to work at is not shown?

A: Only locations with active job postings will be visible in the search.

Q: Why do I get no results from certain locations when searching for common job titles?

A: In some cases, the various AHS locations use different terminology to describe postings. If you find that one or more particular area shows no jobs matching a term, try using different terms, or view all of that area’s postings to see what terminology they are using.

Q: There is a great opportunity available but it’s not in the area I currently live. Do you offer relocation assistance?

A: Relocation assistance may be offered depending upon the level and type of position at management discretion. Details on our relocation offering may be requested at the time of the interview.

Job Posting Info

Q: Why do I need a Criminal Record Check?

A: AHS is committed to providing a safe and secure environment for both AHS representatives and patients. Criminal Record Checks dated not more than 90 days prior to the commencement of duties are mandatory for all AHS positions.

Q: What does “open to qualified AHS employees only” mean?

A: Open to qualified AHS employees only means that only applicants who are currently employed by Alberta Health Services will be considered for this position.

Q: What does FTE mean?

A: The FTE defines the position as a percentage of a full-time job. For example if a full-time position (1.00 FTE) works 80 hours bi-weekly, a 0.50 FTE would work 40 hours bi-weekly or 50% of the full-time position. And a 0.25 FTE would work 20 hours bi-weekly or 25% of the full-time position.

Q: What is BCLS-HCP Training?

A: We require certain employees to be certified by a Heart & Stroke Foundation-approved course/instructor. You can learn more about BLS HCP courses and you can find training locations. Successful completion of BLS-HCP training from organizations other than Heart & Stroke Foundation is acceptable, under the condition that the employee shall successfully complete an AHS BLS-HCP(C) renewal course within 12 months from the completion date of the current BLS-HCP training.

Q: What are the health care regulations or licensing in Alberta?

A: If you are a health-care professional wanting to work in our province, you need to be licensed or registered with the Alberta regulatory college for your profession. A Regulatory Colleges directory is available from Alberta Health.

Applying

Q: What if I miss the application deadline?

A: Late applications are not accepted. Make sure to submit your application before 11:59 p.m. EST on the day the posting closes.

Q: Do I need to complete more than one application, if I am interested in more than one job opportunity?

A: Yes. You must apply to each job opportunity separately.

Q: How do I apply for a job?

A: To apply for a job, first create your resume profile. Once you've found a job simply click ‘Submit your Resume’ and complete the application process. You must be logged in to complete this process.

Q: Can I submit my resume without applying for a specific job?

A: No, we only accept resumes for current open job opportunities. Visit our Job Board regularly for a current list of job postings.

Q: Is a cover letter required?

A: A cover letter is optional. However, we encourage you to include a tailored cover letter that compliments and supports your resume for each job application.

Q: Will my privacy be protected when I submit my application?

A: Alberta Health Services (AHS) values and safeguards each person’s right to privacy. AHS will not collect, use or disclose personal or health information in any manner that is not in keeping with the Freedom of Information and Protection of Privacy Act or the Health Information Act. When you submit your application, your personal information will be used for the specific purpose of recruitment and hiring.

Q: How do I know that the manager received my resume?

A: You will receive an on-screen confirmation acknowledging that you have successfully submitted your resume, as well as an email notification. Alternatively, you may also review your ‘Resume Submission History’ to confirm successful submission of your resume.

Career Centre

Q: What if I forget my username and/or password?

A: To retrieve your password and username, click on ‘Forgot Your Password?’ below the ‘Returning User’ login area of the Career Centre page. Enter the email address you used when you first created your profile and click ‘Send’.

Q: Who do I contact if I'm having technical difficulties using the application system?

A: If your question is not answered on this page please get in touch with us.

Q: What is a resume profile?

A: A resume profile is an online resume that you use to apply for AHS career opportunities, now and in the future. Once created, all you have to do is maintain and update your profile. Creating a resume profile gives the ability to easily apply for jobs and even be sign up to be notified about new jobs by email.

Q: Why should I choose to be considered for other positions?

A: By clicking ‘Yes’ to ‘Would you like to be considered for other positions applicable to your qualifications?’ we may invite you to apply on positions that you are qualified for. If you do not wish to be considered for other positions applicable to your qualifications that’s ok too. You have the ability to go back and change this option at any time.

Q: How do I set up job alerts?

A: To set up job alerts, log in to your account to access your ‘Career Centre’ then select ‘My Job Search Agents’ link to determinate the criteria of the jobs you are interested in. Once you are satisfied with your filters, click ‘Add Search as a Job Agent’ and create a name for your job search agent. You can add or delete job search agents or change your criteria at any time.

Q: Where can I see a history of jobs that I have applied for?

A: To review the jobs you have applied for, log in to your account to access your ‘Career Centre’ then select the ’Resume Submission History’ link.

Q: How do I find out the status of my application?

A: To review the ongoing status of your application, log in to your account to access your ‘Career Centre’ then select the ’Resume Submission History’ link. Statuses will be shown as follows: Open Internal/External, Posting Closed, Cancelled, or Filled.

Q: How do I submit ‘My Attachments’ as part of my application?

A: Any document you have in the ’My Attachments’ section is automatically viewable by the hiring manager when they are reviewing your profile for the position you have applied for.

Q: What if I need to update my resume after I have submitted it?

A: If you wish to update your information for positions you have previously applied for, use the ‘My Attachments’ in your ‘Career Centre’. The hiring manager will see the most updated version of your resume. You do not want to remove yourself from consideration to update your profile, as you cannot re-apply to this job.

Q: How can I withdraw my application?

A: To withdraw your application, log in to your account to access your ‘Career Centre’ then go to ‘Resume Submission History’. You are able to delete your application to any position that has the negative symbol under ’Actions’. This option is only accessible while the job posting is open. Once you have removed your application, you cannot re-apply to this job. The position will be deleted from your ‘Resume Submission History’ page.

International Applicants

Q: Do you hire internationally-educated health-care professionals?

A: We welcome internationally-educated health-care professionals. For more information, visit our International Applicant page.

Q: My qualifications are from another country, will you accept them?

A: The Government of Alberta provides support to internationally educated individuals by assessing their foreign education credentials compared to similar Canadian credentials. This service is provided (for a fee) by the International Qualifications Assessment Service (IQAS). When the candidate/employee provides the IQAS assessment, the hiring manager will be in a better position to make decisions related to international education credentials.

Q: What are the health care regulations or licensing in Alberta?

A: If you are a health-care professional wanting to work in our province, you need to be licensed or registered with the Alberta regulatory college for your profession. A Regulatory Colleges directory is available from Alberta Health.

Q: Where can I get information about living in Alberta?

A: There are many wonderful places to live in this province. Whether you’re changing locations within the province or moving here from elsewhere, the Communities page will direct you to the resources and information you need.

Q: Where can I learn more about Immigrating to Canada?            

A: Visit Canada's Citizenship and Immigration website.

Q: How do I know if a job offer is legitimate?

Recruitment Fraud

Please be aware that Alberta Health Services never requests fees, endorses training through third-parties or directly hires applicants without a screening process. These are not legitimate Alberta Health Services job offers and are fraudulent. If you receive a job offer that involves the payment of fees or offers free food and accommodation, it is a scam and you are asked to contact: securityincident@ahs.ca.

Signs of Recruitment Fraud
  • Alberta Health Services emails always end in “@albertahealthservices.ca, @ahs.ca, @healthjobs.ab.ca or @hrsmart.com”
  • Any message styled to look like it was sent from an Alberta hospital or facility using a different format is not authentic.
  • Contact information in the form of a mobile phone number or an address outside of Alberta is not an Alberta Health Services office.
  • You are instructed to pay money to secure employment.
  • There is an insistence on urgency and repeated contact from the sender.
What should I do?

If you receive this type of email, please treat the message as fraudulent and forward it to Alberta Health Services at securityincident@ahs.ca. Please include the message you received from the sender in your email.

Interviews

Q: How long does it take to receive a response for an interview?

A: We strive to connect with candidates within 10 business days from the requisition closing date. Only candidates selected for an interview will be contacted.

Students

Q: Are there scholarships or bursaries available to students interested in Health Care?

A: To find out more about the various scholarships and bursaries we offer, please visit our Financial Aid page.

Q: Where can I learn more about the types of careers at Alberta Health Services?

AHS has a number of career profiles on our website. Another resource for information about potential careers in health care is the Alberta Learning Information Service (ApS). ApS is suitable for anyone interested in exploring career options Please visit www.aps.gov.ab.ca

Volunteering

Q: How can I volunteer with Alberta Health Services?

A: Thank you for your interest in volunteering with Alberta Health Services. Please visit our volunteers page to learn more about the opportunities available.