During a medical emergency, you expect help will arrive as quickly as possible.
Alberta Health Services (AHS) is proposing a new collaborative model for EMS dispatch to ensure all patients have access to the closest ambulance in an emergency. Under the collaborative provincial dispatch system, AHS would delegate authority to three municipalities – Regional Municipality of Wood Buffalo, City of Red Deer and City of Lethbridge – to dispatch EMS services, along with the other emergency services they currently dispatch (such as fire and police).
AHS would remain responsible for oversight of quality, standards and data, as well as the coordination of inter-facility transfer services for the entire province.
EMS calls would go to the nearest dispatch centre; every dispatcher would be able to see the location of every ambulance in the province, and assign the closest available unit, regardless of current municipal or geographic boundaries.
Two central AHS-operated dispatch centres:
Four satellite dispatch centres: