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Programs & Services


Indigenous Hospital Support Services

Facility-based Indigenous cultural support service provides First Nations (Status and Non-Status), Metis and Inuit peoples and their families with: help feeling comfortable in the hospital, making referrals, support for discharge from the hospital, and talking to healthcare providers about Indigenous culture (e.g. smudging, Elder services). Ask your healthcare provider for more information about Alberta Health Services policy to accomodate spiritual ceremonies.

This program provides support and health information to healthcare providers, Indigenous patients / clients and their families through personal visits. Specifically, this includes:

  • case management
  • patient advocacy
  • cultural teaching
  • patient/client language interpretation
  • health literacy support
  • logistical support for discharge planning for Indigenous peoples

This service is available on-site in hospitals, public health centres and in the community. Upon request, staff can be present at hospital rounds, medical appointments and case conferences. This program will communicate with the healthcare team to ensure provision of culturally sensitive healthcare service.

Patient / client language interpretation service is also available upon request.

Patients and clients may also be asked about their healthcare experience to help ensure they receive the best possible healthcare.

Contact Details

Sacred Heart Community Health Centre

Address
350 3 Avenue NW
McLennan, Alberta
T0H 2L0
Telephone
780-324-4236
Fax
780-324-4256
Getting There

Main Street McLennan

Hours of Operation
Days of the Week

Monday
8:00 am - 4:00 pm

Tuesday
8:00 am - 4:00 pm

Wednesday
8:00 am - 4:00 pm

Thursday
8:00 am - 4:00 pm

Friday
8:00 am - 4:00 pm

Access
Service Providers May Include
aboriginal health liaisons, community health representatives
Eligibility

First Nations (Status and Non-Status), Métis, and Inuit peoples and their families.

Referral Needed

Clients can self refer or be referred by family or friends.

Service Access

See locations for contact information.


Service Languages
Interpreter/Translation services
Service Locations
Also Known As
Acronym
CHR, IHL
Previous
Indigenous Health Liaison Services
Other
Community Health Representative, Indigenous Health Coordinator, Indigenous Health Liaison