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Programs & Services

Community Care Access

Offers 24 / 7 telephone screening and referral for people who need to access Continuing Care services including Home Care, Supportive Living, Palliative and Facility living programs.

Provides a central telephone number and 24 / 7 help for people who need to access Community Care and Home Care services in the Edmonton area, including:

  • home living
  • day programs
  • CHOICE (Comprehensive Home Option of Integrated Care for the Elderly)
  • Community Aids for Independent Living (CAIL)
  • supportive living
  • facility living (long-term care)
  • Edmonton Zone Palliative Care Program

Offers screening and referral services 24 / 7, and answers calls from Home Care clients after regular business hours.
This service also helps people who can’t be referred to a specific program, but need telephone support.

Service Providers May Include
registered nurses (RNs)
Service Access

Anyone can call 24/7. If you are calling for someone else, you need to have their consent and Alberta Health Care number.

Call: 780-496-1300

Service Locations