Back to search

Programs & Services

Calgary Community Aids for Independent Living

CCAIL is a team of healthcare providers working in the community to help people access basic medical supplies, aids and equipment that is primarily funded by the Alberta Aids to Daily Living program (AADL).Clients are typically seen on a ¿First come, first served¿ basis, as their short-term / interim needs are expected to be met through other programs or processes.

Calgary Community Aids for Independent Living (CCAIL) provides clinical assessment for the following basic medical equipment and supplies, when required for long-term needs:

  • mobility and transfer aids (e.g. walkers, wheelchairs, bedrails, poles)
  • bathroom equipment (e.g. raised toilet seats, commodes, shower seats, wall bars)
  • compression stockings and hernia supports
  • incontinence supplies (e.g. briefs, pull-ups, liners, catheters)

Please note: Clients who have recently sustained injury, received and or have a planned surgical intervention, or are undergoing active rehabilitation, are not AADL eligible for at least six months and should not be referred to CCAIL. Referral sources can consider alternative short-term equipment loans. Certain AADL supplies (e.g. ostomy, respiratory, hearing aids) may be assessed through other programs.

Please refer to AADL website for more details

CCAIL is NOT the appropriate program if the client:

  • does not have a valid Personal Health Number
  • lives outside the city limits (call Community Care Access)
  • currently on Home Care (contact Home Care)
  • resides in long-term care or designated supportive living
  • equipment/supply needed for less than 6 months
  • has Treaty Status (contact NIHB)
  • jas private insurance with 100% coverage

CCAIL does not provide assessment for the following:

  • diabetic or ostomy supplies, hearing aids, knee/ankle braces, foot orthotics, home modifications or porch/stair lifts.
  • functional home assessments for falls prevention recommendations or kitchen safety
  • therapeutic assessment / treatment / home exercise programs

Service Providers May Include
occupational therapists (OTs), registered nurses (RNs)

You are eligible for a CCAIL assessment if:

  • medical equipment and supplies are needed for a long-term disability or chronic illness (longer than 6 months) or a terminal illness.
  • you live within the Calgary city limits.
  • you meet the eligibility criteria for benefits funded through the Alberta Aids to Daily Living (AADL) program
Service Access

Healthcare providers should consult the Alberta Referral Directory for service referral information.

Doctor Referral Required for compression stockings and hernia supports.
Individuals, or their family, can refer directly for mobility aids, bathroom equipment and incontinence supplies by calling Community Care Access at 403-943-1920. You will be asked to provide your Personal Health Number.


There is no fee for CCAIL services, however clients may be required to co-pay with Alberta Aids to Daily Living (AADL) for medical equipment and supplies. Visit the AADL website for funding eligibility information.

Service Locations
Also Known As
Calgary Aids to Daily Living