To support patients and families with limited English proficiency and D/deaf and hard of hearing patients, AHS provides health care providers in our facilities access to professional medical interpretation and translation services on request.On-demand over-the-phone professional medical interpretation is provided by a contracted vendor and is available 24/7 in 240 languages across all AHS sites and programs. Video Remote Interpretation (VRI) is an additional mode of in-person interpretation available in many locations across the province.
On-demand over-the-phone professional medical interpretation is provided by a contracted vendor and is available 24/7 in 240 languages across all AHS sites and programs.
Video Remote Interpretation (VRI) is an additional mode of in-person interpretation available in many locations across the province.
Patients should advise their AHS health care providers that they require interpretation. This includes calls to Health Link.
Over 400 sites / departments/units at AHS have access to this service. If an AHS site does not have access, they can sign up by completing the telephone interpretation request form available on Insite.
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