Last Updated: June 10, 2021
How to Book|Modify / Cancel Appointment|Homebound|Transport|Out of Province / Out of Country|Multiple Family Members|What to Expect| Required ID|Youths Under 18|Immunization Comfort|Second Dose
How to Book an Appointment
How to Modify / Cancel Your Appointment
- Go to ahs.ca/updatebooking. You will need your postal code as well as the confirmation code from your appointment confirmation email.
Using Your Confirmation Email
- At the bottom of your appointment confirmation email, click on the link to modify your appointment.
- You can modify your booking up to one hour before the appointment.
- If you have booked through Health Link call 811.
- Contact the pharmacy directly you have booked with to cancel or modify an appointment.
- Homebound is defined as anyone who is physically unable to leave their home, such as for medical or personal appointments.
- AHS will reach out to eligible Home Care clients directly. You do not need to book an appointment.
- If you have questions about your eligibility, or the COVID-19 vaccine, please reach out to your case manager.
- If you think you are eligible to receive the COVID-19 vaccine at home but you are not a Home Care client, please call Health Link at 811.
- Health Link staff will do an initial screening to check your eligibility. The Zone teams will then follow up with you to do a second eligibility check and book your COVID-19 immunization.
- Only homebound individuals are eligible to be immunized through this program, at this time.
- We encourage caregivers, spouses, other household and family members to get immunized.
Individuals Needing Transportation Support
- We are encouraging a community approach to transport. Family and friends are encouraged to support Albertans who need transportation to receive the vaccine, AHS is also working with several agencies across the province to ensure all Albertans are able to get the vaccine safely through assistance with transportation, or other arrangements when they are unable to leave their home.
- Once you book an appointment, and have the time and location of their appointment, call 211 to get connected to available transportation supports.
Out Of Province / Out Of Country Eligibility
- If you are born in 2009 or before and you are living, working or going to school in Alberta, you can get the COVID-19 vaccine. You do not need an Alberta Health Care card in order to get the vaccine.
- The three-month requirement was removed to ensure that people who are temporarily in the province have access to the COVID-19 vaccines that are available to everyone in Canada.
- If you received your first dose of COVID-19 vaccine outside of Alberta, you can receive your second dose when you become eligible.
- If you are receiving your second dose at a different source than your first, please ensure you have a record of your first dose on hand when you arrive to receive your second dose.
- There is no maximum spacing for receiving two doses of the COVID-19 vaccine. Even if it will be more than 16-weeks (four months) between doses, you do not have to restart the two dose series. It is recommended that you receive your second dose as soon as you become eligible.
Booking Appointments for Multiple Family Members
- For first dose bookings, AHS' online booking tool allows Albertans to book appointments at the same time and at the same clinic for up to three additional family members.
- Eligible Albertans can book second dose appointments for the same vaccine product at the same time for up to three additional family members. To book second dose appointments for family members, please select the ‘Family Members’ option on the online booking tool.
What to Expect At the Clinic
- When arriving at the clinic, please wait in your vehicle until just before your appointment time.
- Each appointment is booked approximately 10 minutes apart.
- You will be at the vaccine clinic for approximately 20-25 minutes, which includes the monitoring time after the vaccine is given.
- A waiting room is available for people to sit after their vaccination.
- Our clinics are wheelchair accessible and staff will be on-hand to assist individuals that require help.
- Each vaccine clinic has a wheelchair accessible washroom onsite.
- Please bring one piece of identification with you.
- Please wear clothing that will easily allow access to your upper arm for receiving the immunization.
- Wearing a mask is mandatory at your appointment.
Required Identification & Documents
- You must bring one piece of identification that proves your age to your appointment. This could include your Alberta Health Care card, a driver's license, Social Insurance Number, birth certificate, or passport.
Youths Under 18
- Identification that shows your birthdate is required when booking and upon arrival at your immunization appointment.
- A parent or guardian can accompany children/youth to their appointment.
- View Parental/Guardian Consent for Youths Under 18 for more information.
Bringing a Support Person to Your Appointment
- For Albertans that require assistance, we will make every effort for one support person to accompany you during your appointment, physical distancing and space permitting.
- A support person can be a spouse, family member, friend or caregiver. Support people must adhere to public health measures while at the clinic, including hand hygiene, continuous masking and physical distance from others.
Make Your Immunization Experience More Comfortable
Second dose appointments are available. See ahs.ca/seconddose for details.
After receiving a first dose of a Health Canada approved COVID-19 vaccine at an AHS vaccine clinic or participating pharmacy, you can get your second dose from a different approved source. Please bring proof of immunization/immunization record to your second dose appointment if it is at a different source than your first.
Eligible for your second dose of:
- Pfizer or Moderna no later than 4 months after the first dose, however the interval will be lowered over time to a minimum of three to four weeks as supply becomes available and more groups become eligible.
- AstraZeneca no later than 4 months and no earlier than 8 weeks after the first dose.
When to book:
Profoundly Immunocompromised Albertans
Eligible for your second dose of:
- Pfizer or Moderna 21 to 28 days after your first dose
- AstraZeneca: Recommended to wait 8-12 weeks after your first dose for maximum benefit, based on currently available data*. However, if an individual in this group wishes to receive a dose sooner, they may choose to do so as early as 28 days after the first dose.
* Single dose efficacy 76% up to 90 days, second dose at 6 weeks or less: 55% efficacy, second dose at 12 weeks or more: 81% efficacy (Voysey, et al. 2021. Single-dose administration and the influence of the timing of the booster dose on immunogenicity and efficacy of ChAdOx1 nCoV-19 (AZD1222) vaccine: a pooled analysis of four randomised trials. The Lancet. 397:10277(P881-891))
- Transplant recipients, including solid organ transplants and hematopoietic stem cell transplants.
- Individuals receiving regular dialysis
- Individuals with malignant hematologic disorders and non-hematologic malignant solid tumors receiving active treatment (chemotherapy, targeted therapies, immunotherapy), excluding individuals receiving solely hormonal therapy, radiation therapy or a surgical intervention.
- Individuals being treated with an anti-CD20 monoclonal antibody such as Rituximab.
How to book:
- Call 811 for an evaluation of your eligibility and book your appointment. Do not call a pharmacy or use the AHS online booking tool. Health Link 811 is the only way to book a second dose.
For questions about getting the COVID-19 vaccine, please refer to the following resources:
You may also call Health Link at 811 to speak with a registered nurse.