811 Health Link

COVID-19: Information about vaccines, selfcare, recovery and more.

One Number.

All your trusted health advice.

For health advice or information, call Health Link 24/7 by dialing 811 or visit MyHealth.Alberta.ca. For more ways to reach Health Link, visit our Contact section.

For help navigating the health system, please visit Navigation Services.


Health Advice

Do you have health concerns about you or your child? Call Health Link and you have options to speak with a variety of health care professionals including registered nurses, dieticians, dementia specialists and mental health and rehabilitation clinicians. We will help determine the best care for your individual situation.

Did You Know?

The top three reasons people called Health Link last year:

  1. COVID-19 Related Health
  2. Testing or Vaccine Related Questions
  3. Booking & Advice

Primary Care Providers

Health Link works with different doctors and other health care providers to help figure out the best type of care for you. We are able to offer referrals to after-hours clinics and services, including some Primary Care Networks (PCN's).

For more information on PCNs, or to find a family doctor please go to Alberta Find a Doctor.


Addiction & Mental Health

Do you have a question or concern about an addiction or mental health issue? The Addiction Helpline and the Mental Health Helpline are both answered 24/7 by a team of registered mental health professionals (Social Workers, Psychologists, Nurses, Occupational Therapists) at Health Link. You can now dial 811 to easily reach our team.

Whether you are concerned about yourself or someone else, our team can give you advice, support (even during a crisis), and information about mental health and addiction resources anywhere in Alberta.


AlbertaQuits Helpline

The AlbertaQuits Helpline is a free, confidential, non-judgmental support service to help people cut back or quit using tobacco products. Our business hours are 8 a.m. to 8 p.m., 7 days a week. Staffed with trained cessation counselors, who can give you information about quitting tobacco use, help you make a quit plan, help you deal with cravings and triggers, and give you ongoing support to help you stay motivated. If your first language isn't English, we can access the language line to get an interpreter to join the call—over 240 languages are available.

AlbertaQuits has many programs and services through groups, text, and online. To learn more, go to albertaquits.healthiertogether.ca. You can use the resources on your own or with phone counselling—whatever works best for you.

Call 1-866-710-QUIT (7848) or by calling Health Link at 811.


Dementia Advice

A dementia diagnosis can be an overwhelming experience for both patients and their families. Dementia Advice through Health Link, helps ease the stress by providing compassionate advice about living with dementia.

Dementia Advice can:

  • Listen to Your Story
  • Suggest Strategies to Help Manage Dementia-Related Challenges
  • Recommend Supports & Assistance
  • Facilitate Long Term Support
  • Provide Self-Care Tips For Caregivers

For more information, please visit Dementia Advice.


Rehabilitation Advice Line

Do you have questions about a new or chronic bone or joint condition? Do you have questions about managing a neurological condition for yourself or someone else? Do you need help with recovering from COVID-19? Looking for in person rehabilitation services or clinics in your community?

Speak with an occupational therapist or physiotherapist about:

  • Pain Management
  • Exercises to Help with Physical Concerns
  • Strategies to Help Manage Day To Day Activities
  • Navigation Support to Available Rehabilitation Services & Community Organizations

For more information, visit ahs.ca/ral.

Did You Know?

Over 90% of the callers to the Rehabilitation Advice Line are looking for ways to manage their pain.


Nutrition Information

Do you have a nutrition question? Health Link has Registered Dietitians available to answer nutrition questions about:

  • Healthy Eating
  • Pregnancy
  • Breastfeeding Or Infant Formula
  • Feeding Your Toddler Or Young Child
  • Health Conditions Including: Diabetes, High Cholesterol, High Triglycerides, Kidney Disease, Celiac Disease, Irritable Bowel Disease, Irritable Bowel Syndrome, Pancreatitis, Cancer, Obesity, Malnutrition, Long COVID-19
  • Eating After Discharge From Hospital
  • Weight Gain Or Loss
  • Digestive Symptoms Including Heart Burn, Constipation, Diarrhea, Or Vomiting
  • Nutrition Supplements Including Extra Protein and Calories
  • Vitamin And Mineral Supplements
  • Food Allergies
  • Other

If you have a nutrition question, call 811 and ask to talk to a Dietitian.

Find out how to access a dietitian in your area and more information.


Let Us Help You Find Your Way

Need help finding the nearest immunization clinic? Wondering how to find a family doctor? Looking for a program to manage chronic disease or need to sign up for prenatal classes? Call Health Link for all your questions around where to go for health care and help navigating the health system.

Health Link experts will help guide you to the right care provider, at the right time, in the right place.

For more information, please visit Navigation Services.


Your Health Link Video Series


Contact

If you need health advice or information call Health Link 24/7 by dialing 811 or visit MyHealth.Alberta.ca.

To access Health Link within Alberta, call 811. If you are unable to dial 811 from your phone, please call 403-943-5465 for Calgary or 780-408-5465 for Edmonton. For internet phone users, call 1-866-408-5465.

Health Link support is available in more than 240 languages.

We offer a number of translated resources in some of the more common languages in Alberta. Get Health System Information in Your Language.

Those who have difficulty with hearing or speech - and use a Teletypewriter (TTY) to communicate with regular telephone users - can contact Health Link 24 hours a day, 7 days a week using the TELUS RELAY Service (TRS).

If you would like more information about the Health Link service please email us healthlink@ahs.ca.

Quick Reference

The following Health Link posters are available to download and print: