Last Updated: April 10, 2021
Current Groups Eligible for Appointments
How to Book an Appointment
How to Modify / Cancel Your Appointment
- Go to ahs.ca/updatebooking. You will need your postal code as well as the confirmation code from your appointment confirmation email.
Using Your Confirmation Email
- At the bottom of your appointment confirmation email, click on the link to modify your appointment.
- You can modify your booking up to one hour before the appointment.
- You cannot cancel your second dose appointment online if you have already received your first dose. Please call Health Link at 811 or your nearest Public Health Clinic.
- If you have booked through Health Link call Health Link at 811.
- Contact the pharmacy directly you have booked with to cancel or modify an appointment.
- Starting March 29, AHS will begin providing COVID-19 immunization to homebound Albertans, as vaccine supply allows.
- Homebound is defined as anyone who is physically unable to leave their home, such as for medical or personal appointments.
- AHS will reach out to eligible Home Care clients directly in the coming weeks. You do not need to book an appointment.
- If you have questions about your eligibility, or the COVID-19 vaccine, please reach out to your case manager directly.
- If you think you are eligible to receive the COVID-19 vaccine at home but you are not a Home Care client, please call Health Link at 811.
- Health Link staff will do an initial screening to check your eligibility. The Zone teams will then follow up with you to do a second eligibility check and book your COVID-19 immunization.
- Only homebound individuals are eligible to be immunized through this program, at this time.
- We encourage caregivers, spouses, other household and family members to get immunized as soon as they are eligible, at a participating pharmacy or AHS immunization site.
Individuals Needing Transportation Support
- We are encouraging a community approach to transport. In addition to encouraging family and friends to support Albertans who need transportation to receive the vaccine. AHS is also working with several agencies across the province to ensure all Albertans are able to get the vaccine safely through assistance with transportation, or other arrangements when an individual is unable to leave their home.
- Once an individual has booked an appointment, and has the time and location of their appointment, they can reach out to 211 to learn about and get connected to available transportation supports.
Out Of Province / Out Of Country Eligibility
- For individuals that have received their first dose of COVID-19 vaccine outside of Alberta, you can receive your second dose of vaccine when you become eligible, even if that is after the recommended 16-week (four month) window.
- This aligns with the approach recommended by Alberta Health and the National Advisory Committee on Immunization (NACI).
- Please ensure you have a record of your first immunization on hand when you arrive to receive your second dose.
- There is no maximum spacing for receiving two doses of the COVID-19 vaccine. Even if it will be more than 16-weeks (four months) between doses, you do not have to restart the two dose series. It is recommended that you receive your second dose as soon as you become eligible.
- If you want your first dose of COVID-19 vaccine and you are from out of province, all Canadian citizens are able to receive their first dose of vaccine when they are eligible, no matter where in Canada they reside.
- All individuals who are living, working, going to school or visiting in Alberta for three months or longer are eligible to receive the vaccine as long as they are in the sequenced group.
Can I Bring a Support Person with Me to My Appointment?
- Yes, for eligible Albertans that require assistance, we will make every effort for one support person to accompany you during your appointment, physical distancing and space permitting.
- A support person can be a spouse, family member, friend or caregiver. Support people must adhere to public health measures while at the clinic, including hand hygiene, continuous masking and physical distance from others.
Accompanying Someone To Appointment, Why Can’t I Get My Vaccine?
- At this time, due to the limited amount of vaccine, we are limiting appointments to those within the eligibility groups to ensure we have enough vaccine to protect the groups at highest risk of severe outcomes.
- It is anticipated that more individuals will be able to be vaccinated in the coming months, as vaccine supply becomes available. View next phases of the provincial rollout.
Spouses and Household Members not yet Eligible
What to Expect At the Clinic
- When arriving at the clinic, we encourage everyone to wait in their cars until just before their appointment time.
- Each appointment is booked approximately 10 minutes apart.
- It is anticipated that each individual will be at the vaccine clinic for approximately 20-25 minutes which includes the monitoring time after the vaccine is given.
- A waiting room is available for individuals to sit after their vaccination.
- Our clinics are wheelchair accessible and staff will be on-hand to assist individuals that require help.
- Each vaccine clinic has a wheelchair accessible washroom onsite.
- Please bring one piece of identification with you, which could include your Alberta Health Care card, a driver's license, Social Insurance Number, birth certificate, or passport.
- Please wear clothing that will easily allow access to your upper arm for receiving the immunization.
- You must bring one piece of identification that proves your age to your appointment. This could include your Alberta Health Care card, a driver's license, Social Insurance Number, birth certificate, or passport.
- First Nations, Métis and Inuit people can self-identify as Indigenous when making their COVID-19 immunization appointment through the online booking tool, Health Link or at a pharmacy. This information will not be saved on your health records. You will not be required to show proof of Indigenous identity at your appointment.
Healthcare Workers in Phase 2C
- You must bring personal identification that contains a birth date and proof of employment or professional registration (employee ID card, letter of employment or placement) when attending their immunization appointments with Alberta Health Services or at community pharmacies.
- Eligibly notification letters will be emailed in the coming days. If you are eligible and have not received your letter by April 15, please speak with your manager.
- Please do not call Health Link about your eligibility letter.
- Physicians may provide identification that contains a birth date and their College of Physicians and Surgeons of Alberta identification. They will not be receiving an eligibility letter.
- For more information please see our FAQ.
Make Your Immunization Experience More Comfortable
- The vaccine will be provided to eligible individuals in two doses.
- As of March 10, Alberta is providing second doses of the COVID-19 vaccine up to four months (16 weeks) after the first dose.
- This aligns with the approach recommended by the National Advisory Committee on Immunization (NACI)
- Anyone who received their first dose prior to March 10 will still receive their second dose within 42 days. All existing appointments for second doses will be honoured.
- From March 10 going forward, first and second dose appointments will be booked separately. Individuals will receive a reminder from AHS at a later date, by text message, email or automated call, of when to book their second dose appointment.
- See Getting a Vaccine for more information.
Expansion of Second Dose Immunization Window
Starting March 10, all current Health Canada approved COVID-19 vaccines will be provided to Albertans in a 16-week (4 month) timeline between the first and second dose. This is in alignment with current National Advisory Committee on Immunization (NACI) recommendations.
- All individuals that call Health Link, or go online to the AHS online COVID-19 immunization booking tool, will be able to book their first dose only. Individuals will receive a reminder from AHS at a later date, by text message, email or automated call, of when to book their second dose appointment.
- All bookings made starting March 10 will be on the 16-week protocol.
For questions about getting the COVID-19 vaccine, please refer to the following resources:
You may also call Health Link at 811 to speak with a registered nurse.