Our people are at the heart of delivering safe, quality, patient- and family-centred care to Albertans. We know that engaged employees are a critical part of providing patient- and family-centred care – which is our ultimate goal. That’s why we asked them what they need to be better engaged.
Seek more feedback from the staff on the front-line. These people have a lot of great ideas for improvement strategies.
Our team has many faces, multiple roles and a wealth of expertise. It is this combination of effort that is at the root of our success.
In a year, our teammates clean over 1.6 million patient beds, says Ashlee MacFarlane, a clerk with Environmental Services at South Health Campus. "We are always a call away to help our colleagues, whether it’s cleaning a patient room or finding the right person to change a lightbulb."
Ashlee MacFarlane, Clerk, Environmental Services Alberta Health Services
I began my role as a Human Resource (HR) secretary in 1998, based out of the Red Deer Regional Hospital Centre. Over the years I worked in several different capacities within HR until I retired in 2012. I thoroughly enjoyed my career with AHS, working with the managers and staff to resolve issues. I felt a great sense of pride and accomplishment. After several months of retirement, I felt that by volunteering at the local hospital, with which I was familiar, I would be able to assist staff and patients in a different manner. I enjoy helping out, and reuniting with some of my former co-workers is an added bonus.
Sharon Enion, Volunteer Alberta Health Services
I was hired in 1966 by Foothills Medical Centre (FMC) as a manager of the Department of Microbiology and Infectious Diseases. I was a Registered Medical Technologist with a specialty in microbiology and infectious diseases (CSLT-ART). I seemed to be the only tech in Calgary that had experience in semen analysis, hence the start of the fertility clinic (one of the patients was Tuffy, the zoo’s male gorilla). I introduced micro-analysis systems for micro-organism ID, including the first computer-assisted data generation. I retired in 1993. After two months, I was looking for some volunteer work where I could lead an active lifestyle and chose the emergency department at FMC. My mother lived it 100 years; I have another 19 to go.
Les Andrechuk, Volunteer Alberta Health Services
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