$24.99 to $30.38 per hour
Unit clerk training program
Unit clerks play a vital role in managing information flow in a hospital nursing unit and are often the first point of contact for patients and their families. Unit clerks are responsible for greeting and directing visitors, patients and staff. They answer incoming calls and respond to inquiries, or redirect calls and relay messages.
Unit clerks assist physicians and other health-care providers. They transcribe and process physician orders including medication, laboratory, diagnostic imaging and treatment orders. As part of their role, they schedule patients for tests and treatment, as well as maintain patient records and charts. Unit clerks are responsible for contacting patients to advise of admission, discharge and appointment dates. If needed, they can assist patients by arranging for transportation.
In addition, unit clerks are responsible for other clerical duties. These include processing health care billings, preparing staff time sheets, recording unit meeting minutes, updating room lists and requisitioning office and patient care supplies.
Unit clerks are located in a number of different facilities including hospitals and medical centers. They may work full-time or part-time hours. Shift schedules may include a combination of day, evening and weekend shifts.
Unit clerks will spend the majority of the day fulfilling routine and repetitive tasks. They should be comfortable working with computers. They should enjoy customer service as they will interact frequently with clients and staff. Unit clerks should also be able to prioritize and multi-task.