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Unit Clerk

AHS Employees

Directing the flow of information

Unit clerks play a vital role in managing the flow of information in a hospital nursing unit and are often the first point of contact for patients and their families.

They answer and redirect phone calls, answer questions, and relay messages while assisting physicians and other health-care providers.

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Compensation


$26.07 - $31.68 per hour

Other benefits

Education


Unit clerk training program

Registration


Not required

Duties

  • Direct and manage the flow of people and information throughout the unit
  • Transcribe and process physician orders including medication, laboratory, diagnostic imaging, and treatment orders
  • Schedule patient tests and treatment, and advise on admission, discharge, or appointment dates
  • Support other clerical duties such as processing health care billing, preparing staff time sheets, or requisitioning office and patient care supplies

Make a Difference

  • Greet patients, visitors, or staff, direct them where to go, and put them at ease
  • Ensure healthcare providers and patients get the information they need
  • Complete physician requisitions for medication, imaging, laboratory, or treatment orders
  • Ensure the clinic or unit has the materials and resources needed to run smoothly

Work Collaboratively

  • Interact directly with patients, staff, and visitors
  • Work closely with healthcare and other professionals, including physicians, nurses, therapists, pharmacists, physicians, accounts payable, external vendors, and delivery people
  • Work in a number of different facilities including hospitals andmedical centres

Grow Your Career

  • Other administrative support roles
  • Additional training and education
  • Healthcare leadership and management
  • Health system administration

Additional Information

To learn more about a career as a unit clerk in our province visit Alberta Learning Information Services (ALIS).