1 in 6 Albertans have speech, language or hearing difficulties. Without Communication Access, they face more hospital visits, more preventable adverse events, and poorer health outcomes.
Together, we can make every site, service, and interaction safer and more accessible.
Communication Access is what we do to improve two-way communication with patients who have speech, language and hearing needs. Using basic strategies, we partner with people who have communication needs to improve their healthcare experience and outcomes.
When we equip healthcare providers with education, strategies, and tools, patients and families are more likely to have:
They also experience:
Use the six helpful strategies described in five-minute Communication Access video in day-to-day conversations with patients.
Display the Communication Access Poster in your staff and patient areas.
Display the Communication Access Symbols helps people with communication difficulty know that you will do what you can to accommodate them.
Read our overview of the impacts of communication needs and Communication Access.
Learn more about Communication Access and resources available to you by visiting our pages below.