Temporary closure of Sylvan Lake Advanced Ambulatory Care Service

September 2, 2022

SYLVAN LAKE – The Sylvan Lake Advanced Ambulatory Care Service (SLAACS) will be closed for the rest of the day today – September 2 – as a result of unexpected staffing challenges.

Regular hours of operation (7:30 a.m. to 10 p.m.) will resume tomorrow, September. 3.

These temporary closures are necessary as the service cannot operate without an appropriate number of nursing staff onsite. Options to secure alternative nursing supports have been exhausted.

Patients arriving at the Sylvan Lake Community Health Centre to receive care at the Advanced Ambulatory Care Service during either of the two temporary closures will be redirected to other available care options as appropriate to their needs. These options include returning when the service resumes, booking an appointment with a family doctor, or calling Health Link at 811 for medical information and advice.

Patients can also access medical care for urgent health concerns from facilities in nearby communities, including Innisfail, Rocky Mountain House, and Red Deer.

Scheduled appointments with other health services located at the Sylvan Lake Community Health Centre – including Public Health, Laboratory, and Addiction and Mental Health – are not impacted by the temporary closures of the Advanced Ambulatory Care Service.

SLAACS offers diagnosis and treatment of urgent but non-life-threatening conditions. These include sudden illness or injury that could be cared for in a doctor's office but require immediate attention. Examples of urgent needs include minor cuts or burns, muscle and joint strains, bone fractures, and fever in young children.

SLAACS is not for life-threatening emergencies such as heart attack, signs/symptoms of stroke, head trauma, seizures, etc.

Patients requiring emergency medical care should call 911.

Alberta Health Services is the provincial health authority responsible for planning and delivering health supports and services for more than four million adults and children living in Alberta. Its mission is to provide a patient-focused, quality health system that is accessible and sustainable for all Albertans.