Advice for People Tested for COVID-19

COVID-19

Last Updated: October 7, 2021

While Waiting for Results

How to Get Test Results |SMS Text Message Consent |Positive Test Result| Return to Work or School|Negative Swab Test Result|Indeterminate or Invalid Result| Re-Testing Guidance| Types of Tests| Rapid Point-of-Care Testing| Blood Test (Serology Test)

While you are awaiting your test results:

  • If you have symptoms, you must isolate until you have had confirmation of a negative test and your symptoms are no longer present.
  • If you have no symptoms AND you have not travelled outside of Canada within the last 14 days, you do not need to isolate.

These are the next steps for after you have had a COVID-19 test in Alberta.

How to Get Your COVID-19 Test Results

MyHealth Records

Albertans 14 years of age and older can access their COVID-19 lab test results in MyHealth Records. This is a secure Government of Alberta service that helps keep track of your health information. Register for a MyAlberta Digital ID to access MyHealth Records.

Access your Children’s Test Results on MyHealth Records

Parents can access their children’s COVID-19 test results in addition to their own results by signing up for your MyHealth Records account, at alberta.ca/myhealthrecords.

  1. Parents: you will need to provide your child’s personal health number and test date to access your child’s COVID-19 test results (within the last 30 days).
  2. Children’s test results will also be accessible as a printable PDF.

This feature allows parents and guardians to securely receive their child’s COVID-19 test results and print off the results for those who need them.


Autodialer & SMS

Albertans have the option to receive positive and negative COVID-19 test results over the phone through an autodialer system or by SMS text message.

You will be provided with the opportunity to consent to receive automated test results at the time of booking your COVID-19 test. If you do not consent to receive test results through autodialer or SMS, someone from AHS will call you directly to make sure you get your test results.

Parents/guardians can consent to receive automated test results for dependents aged 17 years and younger. Each individual test result will be delivered by a dedicated call or text. This means that multiple calls or texts may be delivered to a single number provided for a family unit.

All positive results will be followed up through a phone call from AHS Public Health.


Timing

Automated phone calls are delivered between 7:00 a.m. and 11:00 p.m., seven days a week. SMS results are delivered 24 hours a day, seven days a week. This means you may receive your test result by SMS anytime within a 24 hour period, day or night.

Call Attempts

The autodialer will make up to three attempts to deliver the test result by phone call. A voice message will be left on the third and final attempt if the call is still not answered.

Please note: to get your test results by autodialer you will need to remove any anonymous call-blocking settings from your phone so that the autodialer call comes through. Please also make sure you answer any anonymous calls and read anonymous texts from numbers that you do not recognize.

See SMS Text & Autodialer FAQ for more information.

SMS Text Message Consent

Why did I receive a text message from AHS?

AHS notifies people by text message to inform them of the following:

  • Their COVID-19 test result
  • Their required period of isolation is over

Why is AHS asking for my consent to send text messages to me?

When you book an appointment for your COVID-19 test, AHS will ask for your consent to receive your test result and other information about your health relating to COVID-19 (e.g., information about applicable isolation requirements) through text message or automated phone message. This ensures we are able to provide you the information you need, as quickly as possible.

What if I do not consent to receive text messages from AHS?

If you do not consent to receive your COVID-19 test result through text message or automated phone message, an AHS Public Health team member will call you directly to make sure you get your test results.

You Do Not Have To Isolate / Quarantine If:

  • you have not travelled outside of Canada within the last 14 days and:
    • you are waiting for results and you did not have symptoms when you were tested and do not have any now
    • you have symptoms of illness that are related to a pre-existing illness or health condition, and are not new.
    • you have tested negative for COVID-19 and have no symptoms of illness
    • you have tested negative for COVID-19 and have a cough, fever, shortness of breath, runny nose, or sore throat that is related to a pre-existing illness or health condition. We do always suggest you stay home when sick with any illness, until symptoms resolve; however, if your COVID test is negative, this is not legally required.

If You Have a Positive Test Result

Follow these steps immediately to help protect yourself and others around you.

Step 1: Isolate Immediately

If you have symptoms and your test result for COVID-19 is positive, you are legally required to isolate for 10 days from when your symptoms started, regardless of whether or not you have been immunized for COVID-19.

If you have not had any symptoms, but your test is positive, you are legally required to isolate for 10 days from the date you were tested; this date will change if you develop symptoms. This applies regardless of whether or not you have been immunized for COVID-19.

See Isolation & Quarantine for more information on isolation supports.

Step 2: Identify Close Contacts

Identify and notify your household and close contacts that you have COVID-19. Your close contacts do not need to quarantine. They should monitor for symptoms for 14 days and get tested if they develop symptoms.

For more information on how to determine who is a close contact, and what recommendations and precautions are advised for them, visit Information for Close Contacts.

Step 3: Get Informed

Anyone who tests positive for COVID-19 will be contacted by phone by a member of AHS’ Public Health team for follow-up and support.

Return to Work or School

If you test positive for COVID-19, do not return to work until your legal isolation period is over, which is at least 10 days. This may be longer if you continue to experience symptoms.

A negative COVID-19 test and/or a medical note is not required to return to school, work or activities once your isolation period is complete. This guidance is on the Alberta Health website.

If You Have a Negative COVID-19 Test Result

  • If you have any symptoms, you should stay home until you feel better.
  • If you test is negative and you have returned from travel outside of Canada, you must continue to follow all mandatory federal quarantine and testing requirements.
  • Your test result is for that point in time only. It doesn’t tell you if you have had COVID-19 before, and it doesn’t predict if you will get it in the future.
  • Continue to follow all recommended public health measures, including good hand hygiene and monitor yourself for symptoms.
  • If you have developed new symptoms since your test, or if you develop new symptoms in the future, isolate and take the COVID-19 self-assessment online again, or call Health Link at 811 for additional advice.
  • AHS, Covenant Health and Alberta Precision Labs employees can refer to COVID-19 Return to Work Guide for AHS Healthcare Workers for further instructions.

Indeterminate or Invalid Result

If you receive an indeterminate or invalid result, we are sorry, but we are unable to accurately determine your test results from the sample provided. You need to get tested again. You must follow any isolation or federal quarantine directions you were given. To schedule a re-test, visit ahs.ca/testing.

Re-testing Guidance

If you test positive you are required to isolate. You should not be tested again during your isolation period. Testing negative does not mean you can end isolation early.

Re-testing within 90 days of a positive test result is not recommended as long as you do not have new symptoms. Some people continue to test positive for up to 90 days after their infection. This does not mean you are still infectious.

If you have new COVID-19 symptoms within 90 days of completing your required isolation period, please speak with your healthcare provider to discuss the need for re-testing.

If you have any questions, please speak with your healthcare provider or call Health Link at 811 to speak with a registered nurse.

Types of COVID-19 Tests

There are different kinds of tests for COVID-19:

Viral test – these tests are done by collecting a swab, from your nose or throat, to look for the virus in different ways.

  • A polymerase chain reaction (PCR) or nucleic acid test looks for the virus’ genetic material.
  • An antigen test looks for proteins on the virus. They're often called rapid tests, as they may provide results in less than an hour

Antibody test (also called a serology test)– this is a blood test to look for antibodies to the virus that causes COVID-19. These tests are not available for the general public.

Rapid COVID-19 Point-of-Care Testing

COVID-19 Assessment Centres and Other Settings

Rapid Point of Care Testing (POCT) is an important pillar of Alberta’s COVID-19 testing program, providing Albertans with faster, more convenient testing for the disease. POCT for COVID-19 is being used at select sites throughout the province, including COVID-19 assessment centres.

In assessment centres, the tests are used for patients who are exhibiting symptoms, enabling quick identification of cases. Within the community, POCT may also be done in outbreak settings on patients with or without symptoms. The use of POCT undergoes regular review to determine where testing can provide greatest value for public health authorities to manage COVID-19.

If you are eligible and consent to receive a rapid POCT COVID-19 test at an assessment centre, two swabs will be collected at the time of your appointment, because some results will require additional testing by the lab.

The result notification process for POCT at assessment centres will depend on the consent you provided at the time of booking (e.g. SMS text or phone call):

  • Positive test result: You will receive your result by text message or phone call within 1 to 3 hours directing you to isolate (if you are not already legally required to do so).
  • "Result to follow" test result: Your swab requires further lab confirmation, as the test is insufficient to rule out COVID-19. You will receive a text message or call within 5 to 6 hours directing you to continue to isolate until you receive a follow-up text message or call with the confirmed lab test result, typically within 48 hours.

Workplaces and Some Community Settings

Rapid POCT is also used to screen for potential COVID-19 infection in asymptomatic individuals. This is being done in several workplace settings across the province. Screening using rapid tests identifies some, but not all, pre-symptomatic and asymptomatic cases. This type of identification can limit spread of the virus.

With these tests, a positive screening result requires immediate isolation and a second test by PCR is required to confirm the result.

  • If your POCT comes back positive, isolate immediately and book an AHS test to confirm the result
  • If your POCT comes back negative, refer to Negative Swab Test Result

If your POCT workplace or community asymptomatic screen result is negative, it is important to understand this this is a point-in-time result. It does not guarantee that you are not infected with COVID-19 or will not spread it to others. Continue to follow all public health guidance to help prevent the spread.

Blood Test for COVID-19 (serology test)

Serology testing for COVID-19 is used primarily for assessing the number of people in Alberta that have antibodies to COVID-19 for research use or for specific medical reasons. It is not available for the general public.

Serology testing cannot be used to diagnose a current COVID-19 infection and is not used to determine immunity from a COVID-19 vaccine.