If you or your family member has a life-threatening illness or injury, immediately phone 911.
For other health concerns phone:
The Urgent Care Clinic provides extended hour access for unexpected, but non-life-threatening health concerns, which require same day or evening treatment. Patients coming for urgent care may arrive on their own, or be transported there by ambulance.
Urgent Care is not a first-come, first-served system. Patients are seen based on their medical condition and the severity of their situation.
Our Urgent Care team consists of nurses, nurse practitioners, and physicians and is supported by an on-site laboratory and x-ray department. Please check our hours of operation as they vary depending on the day.
Common conditions treated in an urgent care clinic include:
If you are unsure if you should be visiting an urgent care clinic, call Health Link at 811 for advice.
If possible, please bring your provincial health care card, a list of current medications/health concerns, and contact information for your regular doctor(s).
The Urgent Care Clinic (UCC) is located on the main floor across from the information desk.
The first person in the East Edmonton Health Centre you will meet with is a triage nurse, who will assess your medical care needs. After the triage nurse has assessed you, you will be asked to proceed to registration. You will either be brought into an exam room for further assessment immediately, or you will be asked to wait in the waiting room until a physician becomes available.
Emergency is not a first-come, first-serve system. Critical ill patients are attended to first.
Alert the nurse if your condition gets worse while you are in the waiting room.