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The urgent care centre (UCC) is currently experiencing higher than normal volumes of patients, including those presenting with complex and serious cases requiring increased attention from physicians and staff. When capacity limits are reached, urgent care services has to close earlier than usual. We apologize for the inconvenience this can cause and encourage the public to call the UCC at 780-342-4740 before arrival to check if the site remains open to new patients. View hours of operation as they vary daily.
If you or your family member has a life-threatening illness or injury, immediately phone 911.
For other health concerns phone:
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Provides extended hour access for unexpected, but non-life-threatening health concerns, which require same day or evening treatment. Patients coming for urgent care may arrive on their own or be transported there by ambulance.
View the following service listing to access a service overview, eligibility criteria, hours of operation, contact information and a street map.
Urgent care is not a first-come, first-served system. Patients are seen based on their medical condition and the severity of their situation.
Our urgent care team consists of nurses, nurse practitioners, and physicians and is supported by an on-site laboratory and x-ray department.
Common conditions treated include:
If you are unsure if you should be visiting a UCC, call Health Link at 811 for advice.
If possible, bring your provincial health care card, a list of current medications/health concerns, and contact information for your regular doctor(s).
The UCC is located on the main floor across from the information desk.
The first person you will meet with is a triage nurse, who will assess your medical care needs. After the triage nurse has assessed you, you will be asked to proceed to registration. You will either be brought into an exam room for further assessment immediately, or you will be asked to wait in the waiting room until a physician becomes available.
Emergency is not a first-come, first-serve system. Critically ill patients are attended to first.
Alert the nurse if your condition gets worse while you are in the waiting room.
For health advice 24/7 phone 811 a free health information service. You have options to speak with a variety of health professionals.
Alberta Health Services values your input. Your feedback will help us continuously improve the quality of Alberta's healthcare system.
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