Family presence is an evidence-based approach to health care that welcomes patient designated family/support persons to be partners in care. It is widely recognized to contribute to improved patient outcomes, safety, enhanced patient experience, better workforce satisfaction, reduced use of physical/chemical restraints, shortened acute care stays, smoother transitions in care and more effective management of illness.
AHS is committed to moving away from “family as visitors” towards family as partners and integral care team members. In fact, one of our Shared Commitments with patients is that they and their chosen support persons are welcomed as partners in care.
The Family Presence: Designated Family/Support Person & Visitor Policy outlines the organizations expectations for implementing Family Presence philosophy and practice. It sets family presence as a standard of practice throughout AHS and supports healthcare providers in providing patient- and family-centred care.
Contact the provincial Engagement & Patient Experience team at
patient.engagement@ahs.ca for questions and policy implementation support
